Knowledge Base

 For a list of articles by topic, see When in doubt, click About. 

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DATA
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Taxes
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SEARCH
Exact matches only
Search in title
Search in content
Search in comments
Search in excerpt
Filter by Custom Post Type
Filter by Categories
Knowledge Base
About
Backup
Checklist
Credit/Gift Cards
Customers
DATA
EDI
Webstore
Hardware Issues
Inventory
Invoice/Quote
Maintain
Mobile Services
Multi-Store
Networking
Paladin Support
Pharmacy
Pricing/Discounts/Sales
Printing Issues
Purchase Orders
Receipts
Reports
Rewards
RF Units
Server Swap
Setup
Single-Store
Software Issues
Statements
Tags/Signs
Taxes
Training

About rental services

These articles are about taking deposits and providing rental services for equipment. To learn more, click the title of a Knowledge Base article (KBA). KBA Title Area How to create a customer account for a rental service Customers How to create a rental service quote...

About the Stop Meth system

When a customer purchases certain pharmacy items, the Stop Meth system will alert the cashier to collect more required information and a signature. The customer's name, phone number, ID number, and state will be printed on the receipt and stored in the database and...

About Avalara AvaTax™

Avalara AvaTax™ is a cloud-based solution that automates transaction tax calculations and the tax filing process. Avalara AvaTax™ computes real-time tax amounts using up-to-date tax rules from more than 12,000 United States taxing jurisdictions and from more than 200...

About credit cards and gift cards

To learn more, click the title of a Knowledge Base article (KBA). PUBLIC KBAs ID KBA Title Area 6415 About gift cards for Ace Hardware About 22448 About gift cards for Vantiv About 7852 How to add a credit card on file when using the Ingenico ISC350 Customers 18598...

About webinars

You can register for a Paladin webinar on the Help Portal in the Webinars library.   To watch a webinar that has already been presented, click any title in the following list. Title Category Paladin Essentials – The Invoice/Quote module  Invoice/Quote The many uses...

About the Microsoft Access Templates

With the Microsoft Access Templates, you can create and print labels, tags, signs, and reports from Paladin Point of Sale. To learn more, click the title of a Knowledge Base article (KBA). KBA Title Area  How to download the Microsoft Access Templates  Maintain  How...

About messages for customers at check out

You can create a message for many purposes, including the following suggestions: Upsell products and services Broadcast upcoming events for your store or community Show support for local charities Promote in-store loyalty program Send customers to a webstore or social...

About gift cards for Vantiv

To learn more, click the title of a Knowledge Base article (KBA). KBA Title Area How to set up Vantiv gift cards Set up–Class How to start the Vantiv gift card SKU Inventory How to start the Vantiv reload gift card SKU Inventory How to load the Vantiv gift card...

About the Invoice Importer

With the Invoice Importer, you can import transactions from other systems into Paladin Point of Sale. For example, if you have hardware section in your grocery store or you sell all of your items in a web store, you can use one system to check out customers, and then...

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