About defective items About, Knowledge Base | ID: 6419 To learn more, click the title of a Knowledge Base article (KBA). KBA Title Area How to clear and report a defective item Reports How to mark a returned item as defective Invoice/Quote How to mark an exchanged item as defective Invoice/Quote Suggest ways to make this article better:*Provide your email address. (Optional)We respect your privacy. If you provide your email address, we will use it only if we have more questions about your feedback.YesNoEmail CommentsThis field is for validation purposes and should be left unchanged. Send This iframe contains the logic required to handle Ajax powered Gravity Forms.