This article provides instruction and information on the following:

How to set up custom text on your receipts

In Paladin, you can customize the text on your receipts in the following ways:

  • Advance By-Lines appear at the top of the receipt between the logo and the company name.
  • Trailer By-Lines appear at the bottom of the receipt above the footer lines.
  • Footer Lines appear at the bottom of the receipt between the trailer by-lines and barcode. Each footer line can have up to 255 characters.

To set up Advance By-Lines:

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Forms tab.
  3. Under Form Information, in the Advance By-Line box (1 and 2), enter or change any text you want to appear on receipts.
  4. Click Save, then click Close.

To set up Trailer By-Lines: 

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Forms tab.
  3. Under Form Information, in the Trailer By-Line box (1 and 2), enter or change any text you want to appear on receipts.
  4. Click Save, then click Close.

To set up Footer Lines:

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Forms tab.
  3. Under Form Information, in the Footer Line box (1 through 4), enter or change any text you want to appear on receipts.
  4. Click Save, then click Close.

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How to print a receipt from the Invoice Report

Note: The Invoice Report produces the last 100 invoices that were processed on a specific terminal. You can select an invoice and print the receipt.

  1. In Paladin, on the top ribbon, select the Invoice/Quote
  2. On the bottom ribbon of the module, click F1 Advanced Lookup.
  3. Open the History tab, and on the top of the tab, enable Invoice Reprint. The last 100 invoices that were processed on this terminal appear.
  4. Highlight the invoice, then double-click it to print the receipt.

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How to print a receipt with a known part number

  1. In Paladin, on the top ribbon, select the Invoice/Quote module.
  2. On the bottom ribbon of the module, click F1 Advanced Lookup.
  3. Click the History tab, and on the top of the tab, enable the Part option.
  4. In the Part Number box, enter the part number from the invoice.
  5. Click Find>>.
  6. Double-click the associated Invoice #.

A PDF opens.

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How to print a receipt with a known customer name

  1. In Paladin, on the top ribbon, select the Invoice/Quote module.
  2. On the bottom ribbon of the module, click F1 Advanced Lookup.
  3. Select the History tab, and on the top of the tab, enable Part + Customer .
  4. Enter the part number from the invoice in the Part Number box.
  5. Click Find>>.
  6. Double-click the associated Invoice #.

A PDF opens.

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How to find and print a receipt without a known invoice number

  1. In Paladin, on the top ribbon, select the Invoice/Quote  module.
  2. On the bottom ribbon of the module, click F1 Advanced Lookup.
  3. Open the History tab, and on the top of the tab, enable Invoice Reprint.
  4. Double-click the associated Invoice #.

A PDF opens.

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How to find and print a receipt with a known inventory number

  1. In Paladin, on the top ribbon, select the Inventory module.
  2. Enter the part number in the Part # box.
  3. Click the magnifying glass next to Sales Figures .
  4. In the Recent Sales History window, double-click the magnifying glass next to the inventory item.

A PDF opens.

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How to prevent receipts from printing at checkout

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Invoice (Store) tab.
  3. In the Invoice pane, check Disable Automatic Receipt at Checkout.
  4. Click Save, then click Close.

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How to reprint an invoice

For information on reprinting an invoice, refer to: Reprint an invoice

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If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 6/19/24