This article provides instruction and information on printing receipts:

How to set up customizable text on your receipts

In Paladin, you can customize the text on your receipts in the following ways:

  • Advance By-Lines appear at the top of the receipt between the logo and the company name.
  • Trailer By-Lines appear at the bottom of the receipt above the footer lines.
  • Footer Lines appear at the bottom of the receipt between the trailer by-lines and barcode. Each footer line can have up to 255 characters.

To set up Advance By-Lines:

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Forms tab.
  3. Under Form Information, in the Advance By-Line box (1 and 2), enter or change any text you want to appear on receipts.
  4. At the bottom of the tab, click Save, and then click Close.

To set up Trailer By-Lines: 

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Forms tab.
  3. Under Form Information, in the Trailer By-Line box (1 and 2), enter or change any text you want to appear on receipts.
  4. At the bottom of the tab, click Save, and then click Close.

To set up Footer Lines:

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Forms tab.
  3. Under Form Information, in the Footer Line box (1 through 4), enter or change any text you want to appear on receipts.
  4. At the bottom of the tab, click Save, and then click Close.

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How to print a receipt from the Invoice Report

Note: The Invoice Report will produce the last 100 invoices that were processed on a specific terminal. You can select an invoice, and then print the receipt.

  1. In Paladin, on the top ribbon, select the Invoice/Quote
  2. On the bottom ribbon of the module, click F1 Advanced Lookup.
  3. Open the History tab, and on the top of the tab, select Invoice Reprint. The last 100 invoices that were processed on this terminal will appear.
  4. Highlight the invoice, and then double-click it to print the receipt.

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How to print a receipt with a known part number

  1. In Paladin, on the top ribbon, select the Invoice/Quote module.
  2. On the bottom ribbon of the module, click F1 Advanced Lookup.
  3. Click the History tab, and on the top of the tab, select the Part option.
  4. In the Part Number box, enter the part number from the invoice.
  5. Click Find>>.
  6. Double-click the associated Invoice #.
  7. A .pdf appears that you can print.

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How to print a receipt with a known customer name

  1. In Paladin, on the top ribbon, select the Invoice/Quote module.
  2. On the bottom ribbon of the Invoice/Quote tab, click F1 Advanced Lookup.
  3. Select the History tab, and on the top of the tab, select Part + Customer .
  4. Enter the part number from the invoice in the Part Number box.
  5. Click Find>>.
  6. Double-click the Invoice # from the list.
  7. The .pdf receipt will appear for you to print.

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How to find and print a receipt without a known invoice number

  1. In Paladin, on the top ribbon, select the Invoice/Quote  module.
  2. On the bottom ribbon of the module, click F1 Advanced Lookup.
  3. Open the History tab, and on the top of the tab, select Invoice Reprint.
  4. Highlight the invoice, and then double-click it to print the receipt.

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How to find and print a receipt with a known inventory number

  1. In Paladin, on the top ribbon, select the Inventory module.
  2. Enter the part number in the Part # box.
  3. Click the magnifying glass next to Sales Figures .
  4. In the Recent Sales History window, double-click the magnifying glass next to the inventory item.
  5. A .pdf receipt will appear for you to print.

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How to prevent receipts from printing at checkout

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Invoice (Store) tab.
  3. In the Invoice pane, check Disable Automatic Receipt at Checkout.
  4. Click Save, and then click Close.

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How to reprint an invoice

For information on reprinting an invoice, see Reprint an invoice

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If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 10/05/22