New Features
The Winter 2019-2020 Release Guide is available
Winter 2019-2020 Release Guide
The Winter 2019-2020 Release is rolling out and ready to unlock your business potential with an array of new features, integrations and much more! Take a few minutes to read the summary below. Introducing Chat Support! The industry’s best...
Enhance Operations with Managed Network
Cybersecurity can be a scary thing for businesses nowadays. Cybercrime is expected to top $6 trillion annually by 2021 and nearly half of those crimes are against small businesses. Our Managed Network offering blocked more than a million security threats this past year and remedied countless bandwidth-hogging activities that interfered with our clients’ business networks.
Industry-Leading Support Now at Your Fingertips
Our industry-leading support is now just a couple of clicks away with Chat Support. The new feature positions help where you need it most – directly in your point of sale software.
It’s Time to Move Your Business to Windows 10
Market research shows that more than 30% of business and personal computers in use today run on Windows 7. On January 14, 2020, the company will end support that operating system which means the clock is ticking for businesses to upgrade to Windows 10.
Ace Hardware Features & Updates
Chief Experience Officer Charles Owen walks you through the highlights of our latest release, in addition to updates on our integration with Deputy, Ace gift cards, and many other upcoming enhancements.
Paladin Chat Support is now available
Our 100% USA-based Paladin Support team is excited to offer a new way to get help—Chat Support! To start a chat session, simply select Help > Chat Support in Paladin Point of Sale and then tell us how we can assist you in a few words. A Paladin Support representative...
Action required: Paladin updates for the Ace Close Loop Gift Card Program
Ace Corporate is transitioning all stores to a Closed Loop Gift Card program starting August 8, 2019. We fully support the new program and are pushing a new version of Paladin to your store(s). The new version contains these important changes that are described in...
Manager accounting overrides appear on the Salesperson Exception Report
Manual discounts, price overrides, and easy returns can be useful tools when you need to price-match to make a sale or maintain a happy customer. However, these tools can also be misused or exploited to commit fraud. To ensure that your employees are acting in the...
Discontinued Item Report adds location ID
A location system is a valuable organization method your store, making items easy to find for both you and your customers. For example, the location L112 could represent the left side (L) of aisle 1, section 1, shelf 2. In Paladin Point of Sale, it’s easy to set up a...
Accounting Summary Report adds sales, service charge and sales tax totals
The Accounting Summary Report provides a real-time, itemized snapshot by customer of account balances, past-due balances, the last account payment, and more. Now, you can also view these totals for all customer accounts in the report: Taxable sales Non-taxable sales...
