In the Invoice/Quote module, each line item includes three check boxes:
|Check box||If the box is checked:|
|TAX||The item will be taxed at the default tax rate.|
|DEF||The item that was returned as defective cannot be resold.
In the Quantity box, indicate a negative amount of returned items to adjust the Qty. Defective count. Do not add the item to the Stock on Hand count.
|NET||The customer will not receive a Prompt Payment discount on this item. Previous customer account settings will be overridden.|
To learn more, click the title of a Knowledge Base article (KBA).
|How to change the default tax definition of a customer at checkout||Inventory|
|How to clear and report a defective item||Reports|
|How to set up a prompt for a quantity price discount||Set up–Company|