This article provides instruction and information on the following:

Pick up order enhancement

Inventory Locations are displayed on Yard Order/Pick Up Order forms. A column on the right side of the form identified as “LOC” displays this information. 

To set this:

  1. In Paladin, from the main menu, select File >Setup.
  2. Select the Loc tab.
  3. In the Printing and Margin Master Export Options pane, enable Print by Location Id.
  4. Click Save, then click Close.

This determines if location numbers or location names are used on all reports/printing/exports. If the scanned/entered part number is the same as the item’s primary part number, only the scanned/entered number will be printed. 

You may also specify an alternate printer for Yard Order/Pick Up Order output and limit the content on your Yard Order/Pick Up Order forms to only products not filled inside the store.

Yard Orders can also respect the Invoice/Receipt Hide Customer Info and Invoice/Receipt Hide Customer Name settings.

These options are set:

  1. In Paladin, from the main menu, select File >Setup.
  2. Select the Forms tab.

Check the options you want to apply.

Note: Invoice/Receipt Hide Customer Info must be selected for Invoice/Receipt Hide Customer Name to be active.

  1. Click Save, then click Close.

When a manager override is used during checkout, a note is added to the invoice. If you print a yard order for the sale, this note will be excluded. When the feature that adds the original invoice number to a return invoice is turned on, yard orders will exclude this information.

Return items are also addressed in Paladin. To learn more about the feature that verifies the purchase of a returned item and adds the original invoice number to the return invoice, see Return items

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Pick up order by location

Paladin provides the ability for Yard Order/Pick Up Orders to NOT DISPLAY line items. Since this form is generally used to assist fulfilling a customer’s order, only the items that require attention from the yard or warehouse should be printed on it; you use the location ID codes already defined for your store.

To enable this feature:

  1. In Paladin, from the main menu, select File >Setup.
  2. Select the Invoice (Store)
  3. Check Filter Yard Order Printing by Inventory Location.
  4. In the Location boxes, enter a beginning and ending Location ID.
  5. You also have the option to Auto Print Yard Orders.
  6. Click Save, then click Close.

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Pick up order printer control

To set this:

  1. In Paladin, from the main menu, select File >Setup.
  2. Select the Network tab.
  3. Click the ellipses […] at the end of Yard Order Printer #1 (#2 and #3 are also available) to select a printer from your internal network.
  4. Select a tray from the associated Tray list(s). 

Paladin’s “statement” sized ½ sheet Yard Order/Pickup Order features paper tray control. This allows use of the uniquely sized paper by adding printer trays rather than new printers. 

Note: The list of options presented is controlled by your printer. This allows for differing options between workstations, all of which are printer dependent.

  1. Click Save, then click Close.

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Filter Yard Order Printing

Clients can set up multiple yard order printers, which can be used to print invoices with parts in very different locations to more relevant printers.

With this feature, if a store’s effective “yard” is large, including a lumber yard and warehouse, lumber yard employees are notified and can see when a yard order prints, which allows the employees to begin gathering product and have it ready when the customer arrives to pick up. This prevents warehouse employees from needing to go all the way out to the printer in the lumber yard to see that a ticket is printing or printed, which will effectively reduce waiting times for customers.

The Yard Orders grid prepopulates with printers designated in the Network tab. If Filter yard Order Printing by Inventory Location is checked, you can put in a range on any of the printers you want to use. Otherwise, you cannot enter a range.

Note: The start range cannot be greater than the end range. Data integrity checks on save the end of a location range. Ranges on different printers can’t intersect. The window opens if they are out of compliance.

  1. In Paladin, from the main menu, select File >Setup.
  2. Select the Invoice (Store) tab.
  3. In the Yard Orders pane, check Filter Yard Order Printing by Inventory Location.
  4. In the grid provided in the Yard Orders pane, you can set the Loc. Range start and Loc. Range End.

Note: When checked, only items from locations within the printer’s configured location range will appear on yard orders. If not checked, yard orders will contain all items from the invoice.


Figure 1: Yard Orders pane

  1. Click Save, then click Close.

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Pick up ticket as a receipt

A laser printer only Yard Order/ Pickup Ticket is available through receipt printers. The format is similar to the receipt-based sales invoices along with large, bold printing indicating a Yard Order or Pickup Ticket.

To enable this feature:

  1. In Paladin, from the main menu, select File >Setup.
  2. Select the Invoice (Local) tab.
  3. In the Default Yard Order Form (Local Terminal) pane, choose from the following:
    • Receipt Printer
    • Laser Printer Half Sheet Type 1
    • Laser Printer Half Sheet Type 2
    • Laser Printer Full Sheet
  1. Click Save, then click Close.

This is a TERMINAL SPECIFIC setting, meaning every terminal must have a selection made.

Note: Laser Printer Half Sheet Type 2 provides the ability to print on “statement” sized paper (5 ½” X 8 ½”).

Laser Printer Full Sheet yard orders feature larger print, greater line spacing, and your store’s logo prominently displayed at the top of the page

Laser Printer Full Sheet yard order
Figure 1: Laser Printer Full Sheet yard order

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If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 11/15/26