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KBA Title Area
How to apply all or part of a store credit balance to a customer purchase Invoice/Quote
 How to turn off the store credit balance message Set up–Receivables

A store credit represents money that a customer can spend in your store. The credit can be from a returned item, over payment of an account, or a deposit on a special order. A customer does not need credit (charge) privileges to have a store credit.

When you checkout a customer who has a store credit balance, a message with the credit balance amount appears on the Checkout tab. You can apply the credit balance to the customer’s purchase.

Store credit message at checkout


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Printed on: 5/18/22