This article provides instruction and information on the following:

How to create a suspended sale

Note: You can only store one suspended sale on a terminal. When you create another suspended sale, it will overwrite the previous one.

To create a suspended sale:

  1. In Paladin, on the top ribbon, select the Invoice/Quote module.
  2. Scan the item, or enter a part number in the Part Number box.
  3. Press Enter.
  4. On the bottom ribbon of the module, click F6 Store Transaction.
  5. On the top of the Store Transaction window, select Suspended Sale.
  6. Click F12 Store.

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How to recall a suspended sale

Note: When you create a suspended sale on a terminal, you can only recall it on that terminal.

  1. In Paladin, on the top ribbon, select the Invoice/Quote module.
  2. On the bottom ribbon of the module, click F6 Recall Transaction.
  3. On the top of the Recall Transaction window, enable Suspended Sale.
  4. Click F12 Recall.

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How to delete a suspended sale

Note: When you create a suspended sale on a terminal, you can only delete it on that terminal.

  1. In Paladin, on the top ribbon, select the Invoice/Quote module.
  2. On the bottom ribbon of the module, click F6 Recall Transaction.
  3. In the Recall Transaction window, highlight the transaction.
  4. Click Delete.

When you close Paladin, the suspended sale will be permanently deleted; it will not appear when you reopen Paladin.

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If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 6/19/24