Ace Hardware: Blue Rhino Propane Exchange Program Setup
This article is meant to be used by Ace stores who are already selling Blue Rhino Propane and provides Ace recommended SKUs. In order to participate in this program, the following setup steps must take place. For a description of the propane selling and receiving process after this setup is complete, see the Blue Rhino […]
Ace Hardware: SodaStream CO2 Cylinder Program
This article provides information and instruction for selling SodaStream through Paladin and Acehardware.com: Overview Steps prior to selling SodaStream SodaStream Program Store Procedure Overview SodaStream allows your customers to enjoy the freshness and convenience of homemade soda with several benefits: Protect the environment No heavy bottles to carry, store at home or throw away Fizz […]
Whitelisting: Paladin
This article covers all whitelists for the Paladin database, network, and anti-virus, to employ when clients have their own managed services technician or group. A PDF of this article is available to download by clicking on this link: Paladin Whitelisting Paladin Whitelist For internal communications between client’s PCs and Paladin’s database, open the following ports […]
Do it Best Promotions
Do it Best (DIB) develops and provides promotions on parts and prices that DIB stores can review and apply. This is done through DIB sending stores a .txt file (PRMOITM.txt). Note: Clients have to request Paladin to turn on the promo item file. To open and apply promotions in Paladin: On the top menu of […]
Ace Rewards: Coupon presentation
There are three (3) options on presentation of available Ace Rewards Coupons. These options control a presentation on the checkout screen of invoice purchase. Always Show Customer Coupons – presents a list during checkout with all valid customer coupons, which can be applied to an invoice. Button to Look Up Customer Coupons – presents a […]
eCommerce: PaladinShop™ Sign Up and Site Navigation
Overview PaladinShop™ is your new digital store and more: Your digital store is a standard feature included with Paladin. Customer self-service features include online payment for monthly statements. Detailed product information for every item from your supplier is included. A System You Already Know: We built PaladinShop as part of Paladin, a system you […]
Associated Wholesale Grocers (AWG) EDI
Associated Wholesale Grocers, Inc. (AWG) is the nation’s largest cooperative food wholesaler to independently owned supermarkets, serving 1,100 member companies and 3,500 locations throughout 33 states from 9 wholesale division support centers. In addition to its cooperative wholesale operations, the company also operates subsidiary companies that provide certain real estate and supermarket development services, and […]
Towne Mailer integration
Paladin integration with Towne Mailer allows stores to connect to Towne Mailer’s FTP site and upload statements in XML formatting. Towne Mailer will then provide formatting, design, and mailing services for paper statement mailings. To set up Towne Mailer: In Paladin, from the main menu, select File > Setup. Select the ExternalSync tab. In the […]
eCommerce: PaladinShop™ setup and order fulfillment process
PaladinShop™ is your online storefront and customer self-service portal, included with Paladin Point of Sale. With PaladinShop, you can: Showcase your inventory online Sell products online for in-store pickup Allow customers to view and reprint invoices and statements Enable customers to make online account payments Provide detailed product information supplied by your vendors PaladinShop is […]
Release Guide 7726.1
These new Paladin features are available to stores running the build ending in 7665.1 and higher.
eCommerce: Orgill Impact eCommerce™
Orgill Impact eCommerce™ is a B2B2C commerce solution that allows Orgill to manage the online stores of its retail hardware customers. It provides a centralized platform for managing product data and integrations, while also allowing individual distributors to customize their stores. This integrated eCommerce platform provides pricing and availability to supported POS systems as well […]
Drop Ship: Do it Best
Efficient inventory management allows clients to spend more time with customers while maintaining clean inventory data. To this end, Paladin can now process Do it Best (DIB) drop ship invoices, also called Direct Ship invoices. Direct Ship invoices are created when a store orders items that are drop shipped from another supplier but invoiced through […]
Release Guide 7665.1
New Features for Stores Edit Invoice feature Legacy Voids Enhanced Voids will now attempt to reverse credit card transactions via Worldpay Ability to exclude voids from the Register Balance report Saberis integration expanded for quotes These features are available to stores running the build ending in 7665.1 and higher. Edit Invoice feature Stores need the […]
Invoices Due Upon Delivery
To strengthen customer relationships and enhance service, Paladin now allows stores to choose to charge customers’ accounts on the delivery date instead of the purchase date. Charge accounts will reflect purchases on the delivery day. Customer accounts will only show due amounts for delivered products. To set up this option: In Paladin, from the main menu, select […]
Release Guide 7596.1
New Features for Stores Ace-Stihl SKU Converter updates Edit Project Addresses from Customers module Edit additional locks via Inventory Importer Rich Rewards coupon lookup These features are available to stores running the build ending in 7596.1 and higher. Ace-Stihl SKU Converter updates Paladin’s Ace-Stihl SKU converter utility includes an updated part catalog. This should reduce […]
