How to exclude Special Orders from calculating rewards
Knowledge Base, Rewards
Note: This feature only applies to Ace Rewards, Rich Rewards and Repeat Rewards. In Paladin, go to File > Setup. Click the Class Create a new class named “SO Rewards Exclusion” and select the No Rewards option. Click New. In the Name box, enter this: SO Rewards...
Note: This feature only applies to Ace Rewards, Rich Rewards and Repeat Rewards. In Paladin, go to File > Setup. Click the Class Create a new class named “SO Rewards Exclusion” and select the No Rewards option. Click New. In the Name box, enter this: SO Rewards...
How to set up True Value Rewards look up options
Knowledge Base, Rewards
In the Invoice/Quote module, the True Value Rewards look up window can appear when the start of the invoice, when you start the checkout process, or both. On the File menu, click Setup. Click the Rewards tab. To prompt for a rewards ID when you create a new invoice,...
In the Invoice/Quote module, the True Value Rewards look up window can appear when the start of the invoice, when you start the checkout process, or both. On the File menu, click Setup. Click the Rewards tab. To prompt for a rewards ID when you create a new invoice,...
How to upload Paladin Point of Sale customer account information to Ace Hardware Corporate
Ace Hardware, Knowledge Base, Rewards
To make sure your Ace Rewards customers are synced with Ace Hardware Corporate, you can upload Paladin Point of Sale customer account information for your enrolled Ace Reward customers at any time. Customer type selections are included in this upload. Open Paladin...
To make sure your Ace Rewards customers are synced with Ace Hardware Corporate, you can upload Paladin Point of Sale customer account information for your enrolled Ace Reward customers at any time. Customer type selections are included in this upload. Open Paladin...
How to sign up a Do It Best Rewards customer
Customers, Knowledge Base, Rewards
On the top ribbon, click the Customers module. If the customer does not already have an account, create one. In the Customers tab, in the Credit pane, in the Credit Limit box, enter zero or a fixed amount. Click the Electronic tab. In the Alternate Customer IDs pane,...
On the top ribbon, click the Customers module. If the customer does not already have an account, create one. In the Customers tab, in the Credit pane, in the Credit Limit box, enter zero or a fixed amount. Click the Electronic tab. In the Alternate Customer IDs pane,...
How to create or find a Repeat Rewards customer
Knowledge Base, Rewards
On the top ribbon, click the Invoice/Quote module. The Repeat Rewards window will appear. In the Rewards ID or Phone Number box, enter the information or scan the ID card. Notes: The Repeat Rewards window will not appear when a customer account is selected for the...
On the top ribbon, click the Invoice/Quote module. The Repeat Rewards window will appear. In the Rewards ID or Phone Number box, enter the information or scan the ID card. Notes: The Repeat Rewards window will not appear when a customer account is selected for the...
How to set up prompts for a Rich Rewards ID at checkout
Knowledge Base, Rewards, Setup
On the File menu, click Setup. Click the Rewards tab. To prompt for a rewards ID when you create a new invoice, in the Rich Rewards pane, click the Rewards # Prompt Beginning of Invoice To prompt for a rewards ID when you start the checkout process, in the Rich...
On the File menu, click Setup. Click the Rewards tab. To prompt for a rewards ID when you create a new invoice, in the Rich Rewards pane, click the Rewards # Prompt Beginning of Invoice To prompt for a rewards ID when you start the checkout process, in the Rich...
How to create or find a Rich Rewards account
Knowledge Base, Rewards
On the top ribbon, click the Invoice/Quote module. The Rich Rewards window will appear. In the Rewards ID or Phone Number box, enter the information or scan the ID card. Notes: The Rich Rewards window will not appear when a customer account is selected for the...
On the top ribbon, click the Invoice/Quote module. The Rich Rewards window will appear. In the Rewards ID or Phone Number box, enter the information or scan the ID card. Notes: The Rich Rewards window will not appear when a customer account is selected for the...
How to update Ace Rewards member information
Knowledge Base, Rewards
IMPORTANT: This procedure will only work if you have 2D barcode scanners. Otherwise, you must manually update all personal information on Ace’s website. Open Paladin Point of Sale. On the top ribbon, click the Invoice/Quote module. In the Ace Rewards window,...
IMPORTANT: This procedure will only work if you have 2D barcode scanners. Otherwise, you must manually update all personal information on Ace’s website. Open Paladin Point of Sale. On the top ribbon, click the Invoice/Quote module. In the Ace Rewards window,...
How to assign the Rich Rewards number to the customer account
Knowledge Base, Rewards, Setup
Before your customer can start accumulating rewards, the Rich Rewards number must be assigned to the customer account. You can use the number on the Rich Rewards card, the customer’s phone number, or a number that the store or pharmacy assigned to the customer. Open...
Before your customer can start accumulating rewards, the Rich Rewards number must be assigned to the customer account. You can use the number on the Rich Rewards card, the customer’s phone number, or a number that the store or pharmacy assigned to the customer. Open...
How to exclude a class or department from calculating Rich Rewards
Knowledge Base, Rewards, Setup
Before the rewards can start accumulating for the customer, you must assign a number for the Rich Rewards to the customer account. Refer to How to assign the Rich Rewards number to the customer account Open Paladin Point of Sale. On the File menu, click Setup. In the...
Before the rewards can start accumulating for the customer, you must assign a number for the Rich Rewards to the customer account. Refer to How to assign the Rich Rewards number to the customer account Open Paladin Point of Sale. On the File menu, click Setup. In the...
How to assign the Repeat Rewards number to the customer account
Customers, Knowledge Base, Rewards
Open Paladin POS. On the top ribbon, click the Customers module. In the Customers list, select the customer. Click the Electronic tab. In the Alternate Customer ID’s pane, click Edit ID Data. In the Alternate ID Manager window, in the Enter Alt ID box, enter the...
Open Paladin POS. On the top ribbon, click the Customers module. In the Customers list, select the customer. Click the Electronic tab. In the Alternate Customer ID’s pane, click Edit ID Data. In the Alternate ID Manager window, in the Enter Alt ID box, enter the...
How to set up the Ace Instant Savings Guide
Knowledge Base, Rewards
ACE Hardware’s Instant Savings program is available to all ACE Rewards customers. This article includes steps for the following procedures to be followed in this order: How to enable Instant Savings in Paladin POS How to download and process the Instant Savings...
ACE Hardware’s Instant Savings program is available to all ACE Rewards customers. This article includes steps for the following procedures to be followed in this order: How to enable Instant Savings in Paladin POS How to download and process the Instant Savings...