Microsoft Excel ODBC Wizard

Knowledge Base, Policy, Process, Reports, Setup

Many software products that store data are Open Data Base Connectivity (ODBC) compliant, allowing users to gain access to data contained in database tables. ODBC is a standard Application Programming Interface (API) for accessing disparate databases. When using ODBC, the user has the ability to access data from a number of different databases, including Firebird, […]

Top selling items in inventory

Inventory, Knowledge Base, Process, Reports, Setup

The following is an enhancement to the Inventory Count List Report KBA, showing how to use the report to determine your store’s top selling items.  In Paladin, from the top ribbon, select the Reports module. In the Report Area pane, select Inventory > General. In the Report List pane, select Inventory Count List.  Note: You […]

RF Unit: 15 line functionality

Inventory, Invoice/Quote, Knowledge Base, Process, RF Unit, Setup

RF Unit 15 line functionality (introducing dynamic prompts) is an enhancement to the current 6 line functionality. All current functions of the RF Unit in Paladin remain the same; clients currently using the RF 6 line functionality have the option to continue using that functionality or utilize some or all of the RF 15 line […]

PaladinNsight™ Clearance function

Inventory, Knowledge Base, Process, Setup

Using the PaladinNsight™ dashboard, clients can set up clearance items. PaladinNsight™ is located in Paladin’s Inventory module on the Inventory tab. If you are a manager or other high-level employee, it will automatically appear on your PaladinNsight™ dashboard. This article provides instruction and information on the following: Paladin Configuration: Setting up Clearance  Setting clearance items […]

Paladin Mobile credit card processor: IDTRECH VP3300 for Worldpay

Knowledge Base, Mobile Services, Overview, Process

This article provides instruction and information on the following: Overview VP3300BT Pin Reset Connecting to Bluetooth Battery Charging VP3300BT Power States VP3300BT LED State Indicators Overview The ViVOpay VP3300BT from ID TECH is a compact, Bluetooth-based, 3-in-1 EMV card reader designed to allow magnetic stripe reads (MSR), ICC (chip card) reads, and contactless transactions (via […]

BlockChyp: Store and Forward

Commerce, Knowledge Base, Policy, Process, Setup

BlockChyp’s Store and Forward system allows clients to continue accepting credit cards on a restricted basis when the Internet is down or BlockChyp is unable to obtain online authorizations. Offline transactions are encrypted and stored in the BlockChyp terminal’s memory until normal processing can be resumed. BlockChyp Credit Card Processing Terminals can store up to […]

Consignments

Commerce, Inventory, Knowledge Base, Process, Setup

Consignment is an arrangement in which goods are left with a third party to sell. The party that sells the goods receives a portion of the sale, either as a flat rate fee or commission. Selling through a consignment arrangement can be a low-commission, low-time-investment way of selling items. This article provides instruction and information […]

Signatures

Customers, Invoice/Quote, Knowledge Base, Policy, Process, Setup

This article provides instruction and information on the following: How to enable Signature required Specify a signer and PO number for all credit card purchases How to set up Paladin to optionally skip any required signature Skip signature dollar limit How to turn on the authorized signer options for all credit card purchases How to […]

Saberis Special Order integration

Commerce, Integration, Inventory, Invoice/Quote, Knowledge Base, Process, Setup

Paladin has partnered with Saberis to integrate vendor quotation or order systems. SaberisConnect is our cloud-based integration solution for the lumber and building materials industry. Saberis counters one of the challenges that building materials suppliers face as they interact more with technology and digitally transform their software solutions and consolidate and integrate information from quotation […]

Paladin Mobile

Install, Knowledge Base, Mobile Services, Process, Setup

Paladin Mobile takes point of service functionality from terminal to tablet anywhere an intranet/Internet connection is available – in-store or out in the field. This article provides instruction and information on the following: Setting up Paladin Mobile Navigating Paladin Mobile Sign out of Paladin Mobile Settings page Checkout Reports How to update the app Setting […]