Ace: Honoring Online Promotions Everywhere (HOPE) Requirements
Summary/Description Ace introduced a high‑priority 2026 initiative called HOPE (Honoring Online Promotions Everywhere). Note: For more information on Ace HOPE, refer to the Ace: Honoring Online Promotions Everywhere (HOPE) KBA. Two major changes: Automated back‑end funding credits for Sale Retail (MIP). Vendor funding (rebates/credits) will be automated instead of issued manually. Stores must upgrade POS […]
Ace: Honoring Online Promotions Everywhere (HOPE)
Overview Ace’s Honoring Online Promotions Everywhere (HOPE) initiative is a project whose goal is to automate rebates for Ace’s basic dollar-off or percent-off sales. To support this project, Paladin has added support to receive rebate information via existing Ace promo hotsheets, and Paladin will include this rebate information when sending invoice information to Ace via […]
Ace BMAS Sales – Supplier Non-Part Number Sales
This article provides information on the following: Purpose Design Dependencies Ace Promotion Hotsheets Important Hotsheet Data Values Purpose Ace has begun sending promotion hotsheets that place an entire class, subclass (called ‘Product Group’ by Ace), or items from certain vendors on sale rather than individual part numbers. To accommodate the new behavior, a new sale […]
Order Generation Report
The Order Generation report is designed to consolidate ordering methods. Order Generation offers three approaches: AI Suggested Order, MinMax, and History-Based. AI Suggested Order (Recommended) Uses advanced forecasting to recommend order quantities based on sales history, seasonality, inventory trends, and other factors. It helps maintain optimal stock levels, maximize sales opportunities, and reduce out-of-stocks. This […]
triPOS EBT/SNAP
As per triPOS: “Electronic Benefit Transfer (EBT) is an electronic system that allows government’s states benefits departments to issue money, accessible via a plastic debit card. Common benefits provided via EBT are typically of two general categories: food stamps (SNAP) and cash benefits. triPOS supports processing EBT cards for the following transactions: EBT Sale – triPOS […]
Recall Transaction Preview Feature
Paladin’s Transaction Preview feature provides the capability to open a transaction and view the invoice with details of the transaction. To use the feature: In Paladin, select the Invoice/Quote module. Om the bottom ribbon of the module, select F6 Recall Transaction. The Recall Transaction window opens. On the top of the window, enable the type […]
Quotes: Insert Quote Feature
With the Insert Quote feature, quotes can be inserted into invoices. With the No Del setting, quotes can be inserted into invoices customers use for projects they use over time (for information on this, refer to the Quotes: No Delete Feature KBA). To insert a quote into an invoice: In Paladin, select the Invoice/Quote module. […]
Quotes: No Delete Feature
Often times, clients have customers that have projects that utilize the same materials, and because of this, develop quotes in Paladin that can be utilized over again over time. With this, Paladin now has a No Del (no delete) setting. To activate the No Del setting: In Paladin, open the Invoice/Quote module. On the bottom […]
FastQuery Integration
FastQuery acts as an AI copilot for store employees, giving them instant access to the store’s entire inventory and related product information. Benefits: Speeds up customer service by allowing staff to quickly find product details, availability, and location. Helps new hires perform at the level of experienced staff by providing instant, AI‑driven answers. Streamlines store operations […]
PaladinGo™: ALT Lookup feature
The ALT Lookup feature is present in the following PaladinGo™ modules: Count Inventory Checkout Purchase Order Receive Purchase Order When searching for parts in the listed modules, if a part is not found, the Part Not Found message opens allowing the user to either enter an alternate number they know this part is associated with or […]
Aperia Payment Card Industry (PCI) Compliance
Aperia helps leading financial institutions, payment providers, and enterprises operate smarter, faster, and more efficiently. Aperia focuses on high-impact areas that demand flexibility and innovation, combining FinTech expertise, proven technology, and deep industry insight to solve complex challenges and drive measurable results. From analytics and development to risk, compliance, and customer intelligence – Aperia delivers […]
Data Uploads for Rewards
Clients with multiple providers can now concurrently upload data when store configurations require more than one active upload integration. This is done by Paladin adding a set of check boxes in the Remain Enabled pane below the Data Upload pane drop down. The drop down still determines active upload to not break existing functionality, but […]
Orgill Promotional Pricing
The following Orgill Promotional Pricing files are available for download from Orgill’s PROMOPRC folder. Advantage Promotional Pricing file: get SCRADV.DAT Regular Promotional Pricing file: get SCRREG.DAT VP1 Promotional Pricing file: get SCRVP1.DAT VP2 Promotional Pricing file: get SCRVP2.DAT The files create multiple sales lists in Paladin Configuration at File > Setup > Sales Lists Paladin […]
Ace Gift Cards: Fiserv Gift Solutions
Ace’s newest gift card lineup features new designs and scannable barcodes, allowing cashiers to activate cards instantly and scan the barcode to quickly redeem the funds. This article provides information and instruction on the following: What’s new Benefits Ace Gift Cards now Available Setup in Paladin How to sell gift cards at the register Important: […]
Ace in-store gift card mall program through InComm
In order to participate in the Ace instore gift card mall program, Ace stores need to sign up for the Ace gift card program plus the InComm in-store gift card mall program. This article provides information and instruction on the following: Getting started How the program works Guidelines for filling out the Retailer Participation Agreement […]
