Invoice Payment History Report

Invoice/Quote, Knowledge Base, Reports, Setup

To run an Invoice Payment History Report:  In Paladin, on the top ribbon, select the Customers module. Enter or select a customer account from the Customer list. On the bottom ribbon of the module, select F6 Payment Management. In the Payment Management window, in the Charge Invoices pane, there are three options: All Applied Open […]

Applied Credit History Report

Knowledge Base, Reports

To run an Applied Credit History Report:  In Paladin, on the top ribbon, select the Customers module. Enter or select a customer account from the Customer list. On the bottom ribbon of the module, select F6 Payment Management. In the Payment Management window, in the Charge Invoices pane, there are three options: All Applied Open […]

How to run End of Day reports

Commerce, Knowledge Base, Policy, Process, Reports

There are two reports that Paladin recommends you run daily to help with your closing procedures: Today’s Register Balance Today’s Comparative Revenue Report Paladin also suggest you backup your database on a regular basis. For information on this, refer to: How to backup and copy a Paladin database to a USB drive Today’s Register Balance […]

Accounting: ACH option

Accounting, Knowledge Base, Reports, Setup

To include Automated Check Handling (ACH) data in the GL Summary, the following must be set: In Paladin, from the main menu, select File > Setup. Select the Accounting tab. In the Asset Accounts pane, check Include ACH. Enter the ACH account number in the ACH Account box. Click Save, and then click Close. Figure […]

BlockChyp: Credit card reconciliation

Commerce, Knowledge Base, Policy, Process, Reports

To maintain accurate accounting and to catch and fix problems before they affect your business and customer relationships, you must reconcile your Paladin, debit, gift, and credit card sales with your credit card processor’s records every business day. If you are enrolled in BlockChyp’s Cash Discount program, reconciliation is important to ensure any refunds are […]

Customer File Export report

Customers, Knowledge Base, Reports

You can export Paladin customer account information for both active and inactive accounts. The following customer type details are provided in these spreadsheet columns: Customer Type ID: The integer ID assigned to the customer type in Paladin. Example: 16 Customer Type: The customer type name. Example: Farm/Agriculture Customer Type Code: The customer type code used […]

How to create a Buy Down Quote report

Invoice/Quote, Knowledge Base, Reports

 The Buy Down Quote report is an Excel file that is generated in Paladin’s Invoice/Quote module. Before being able to generate this report, you must first: Create a quote, refer to: How to create a quote Turn the quote into an order: Order Manager: How to turn quotes into orders Once you have turned the […]

How to run the EDI Masked Item Report

EDI, Knowledge Base, Reports, Setup

This report (in PDF format) shows the EDI LOCKS enabled within your system. Part numbers and Descriptions are included on this report. In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select Inventory > General. In the Report List pane, select EDI MASKED ITEM REPORT. In the Choose Report […]

How to manually print Month-End statements

Knowledge Base, Reports, Uncategorized

The process of creating and printing month-end statements has evolved in Paladin. With build 5119 and higher, a new month-end statements process has been implemented. Month-end statements now process automatically overnight on the day of the month the previous statement run was performed (Note: A different date can be set). The statement generation process is […]

How to create the Period Comparative Revenue report

Knowledge Base, Reports, Setup

With the Period Comparative Revenue report, you can quickly identify revenue sources for the date range that you select. In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select Sales Analysis > Revenue. In the Report List pane, click Period Comparative Revenue. Note: You can also click the following […]

Month-end statements

About, Knowledge Base, Reports, Setup

This article provides instruction and information on the following: Automatic Month-end Statement process Benefits and changes How to run Month-end statements Manual statement run Account Summary Report How to reverse a Month-end statement How to save Month-end statements for bulk mailing Automatic Month-end Statement process Paladin is in the process of rolling out the automatic […]

Transactions: Voids

About, Commerce, Invoice/Quote, Knowledge Base, Process, Reports

This article provides instruction and information on the following: How to void a transaction Credit card processor cannot void a payment Failed VOID caused by a canceled payment card transaction How to create a Voided Transaction report How to create a Voided Credit Card Transaction report Voiding a transaction creates an SOH history entry How […]

Suggested Order report

About, Inventory, Knowledge Base, Process, Reports, Setup

The Suggested Order report is designed to help automate the process of sending purchase orders to your vendors. It aggregates data from your sales history and from item-level settings in Paladin’s Inventory module. The report is viewable as a PDF for informational purposes. The Suggested Order report can also generate a pending purchase order, thereby […]