Credit Card Reconciliation: Best Practice

Best Practices, Commerce, INTERNAL, Knowledge Base

Although electronic credit card processing systems are generally reliable, issues can and will occur.  To maintain accurate accounting and to catch and fix problems before they affect your business and customer relationships, you must reconcile your Paladin Point of Sale gift and credit card sales with your credit card processor’s records every business day.  This […]

How to determine a margin or margin percent

Commerce, Knowledge Base

How to determine the margin:  Retail price minus cost = Margin Example:  $7.50 less $6.46 = $1.04 How to determine the margin percent:  (Margin divided by retail price) multiplied by 100 = Margin percent Example: $1.04 divided by $7.50 = 0.1387 0.1387 multiplied by 100 = 13.87%  

How to use an Ingenico device to process a Flex card

Commerce, Invoice/Quote

This article includes the following procedures: How to process a Flex card that is to be swiped How to process a Flex card that is to be manually entered How to process a Flex card that is stored on file How to process a Flex card that is to be swiped Open Paladin Point of Sale. On the top […]

Overview: Equipment options for card payment security

Commerce, Knowledge Base

Payment card security is a huge concern.  We strongly recommend that you protect your internal payment card transmissions.  The following payment terminals provide P2Pe encryption, end-to-end encryption, and tokenization for your payment cards on file: Worldpay (formerly Vantiv) VX805 ISC250 ISC480 You may also want to upgrade to Europay, Mastercard, and Visa (EMV) technology.  Unlike magnetic […]

How to sell a gift card

Commerce, Invoice/Quote, Knowledge Base

Open Paladin POS. On the top ribbon, click the Invoice/Quote In the Invoice/Quote tab, scan the gift card to sell it. In the Price column, enter the amount of money to be loaded onto the card, and then press Enter. On the bottom ribbon, click Checkout. On the bottom ribbon, click Cash, Credit Card, or […]

What is EMV?

About, Commerce, Knowledge Base, Overview, Policy

The following is covered in this KBA:   EMV – Learning the Basics Cards are inserted, not swiped PIN or Signature? Better authorization security What is EMV? EMV is one element of a complete solution to reduce credit card fraud EMV does not always protect against stolen cards EMV with end-to-end (E2E) encryption is a […]