Credit Card Reconciliation: Best Practice
Although electronic credit card processing systems are generally reliable, issues can and will occur. To maintain accurate accounting and to catch and fix problems before they affect your business and customer relationships, you must reconcile your Paladin Point of Sale gift and credit card sales with your credit card processor’s records every business day. This […]
How to determine a margin or margin percent
How to determine the margin: Retail price minus cost = Margin Example: $7.50 less $6.46 = $1.04 How to determine the margin percent: (Margin divided by retail price) multiplied by 100 = Margin percent Example: $1.04 divided by $7.50 = 0.1387 0.1387 multiplied by 100 = 13.87%
How to use an Ingenico device to process a Flex card
This article includes the following procedures: How to process a Flex card that is to be swiped How to process a Flex card that is to be manually entered How to process a Flex card that is stored on file How to process a Flex card that is to be swiped Open Paladin Point of Sale. On the top […]
How to check the balance on the Worldpay (formerly Vantiv) gift card
On the Tasks menu, click Worldpay (formerly Vantiv) Gift Card Balance. When prompted, swipe the gift card. The gift card balance will appear. Click OK.
How to load or reload the Worldpay (formerly Vantiv) gift card
On the top ribbon, click the Invoice/Quote module. In the Part Number box, enter whichever number you entered for the Worldpay (formerly Vantiv) Gift Card. In the Pricing box, enter the dollar amount to be added to the card and continue with the transaction as you would usually do. During checkout, you will be prompted to swipe the gift card and will receive […]
How to apply the F4 discount to manually-priced items on invoices by default
How to set up the F4 Discount to manually-priced items on invoices by default Open Paladin Point of Sale. On the File menu, click Setup. Click the Invoice (Store) tab. In the Invoice pane, click to select the Invoice/F4 Discount Applies to Manually Priced Items. Click Save, and then click Close. Note: If you try to change […]
How to apply the F4 discount to one or more manually-priced items on the invoice
Highlight the items on the invoice that you want to discount. Click F4 Discount or press F4. Select the Apply to Manually Priced Items checkbox. If you want to apply this discount to all manually-priced items that you add going forward, click Apply from this point on. Note: Use this option with caution. If you select […]
Overview: Equipment options for card payment security
Payment card security is a huge concern. We strongly recommend that you protect your internal payment card transmissions. The following payment terminals provide P2Pe encryption, end-to-end encryption, and tokenization for your payment cards on file: Worldpay (formerly Vantiv) VX805 ISC250 ISC480 You may also want to upgrade to Europay, Mastercard, and Visa (EMV) technology. Unlike magnetic […]
How to sell a gift card
Open Paladin POS. On the top ribbon, click the Invoice/Quote In the Invoice/Quote tab, scan the gift card to sell it. In the Price column, enter the amount of money to be loaded onto the card, and then press Enter. On the bottom ribbon, click Checkout. On the bottom ribbon, click Cash, Credit Card, or […]
What is EMV?
The following is covered in this KBA: EMV – Learning the Basics Cards are inserted, not swiped PIN or Signature? Better authorization security What is EMV? EMV is one element of a complete solution to reduce credit card fraud EMV does not always protect against stolen cards EMV with end-to-end (E2E) encryption is a […]
