How to upgrade from Firebird 2.5 to Firebird 3.0
Note: Before installing Firebird 3.0, you need to backup your database; then, Firebird 2.5 needs to be uninstalled before Firebird 3.0 installation. Installation must be performed in the followed order: Backup the database Uninstall Firebird 2.5 Install Firebird 3.0 Restoring the database Backup the database Note: Paladin strongly recommends using FlameRobin to back up a […]
Inventory management – focus on part number
The Keep Focus on Part Number during Inventory Management function allows clients to input a part number, press enter to view the item followed immediately by input of another part number, and enter to view the next item. A part number can be recalled from any of the four tabs in the Inventory module. Display […]
Firebird versions 2.5 and 3.0 tandem installation
Important: This KBA is for internal use only. Note: This KBA assumes that Firebird 2.5 is currently installed on your computer. Perform tandem installation in the following order: Back up database Stop Firebird 2.5 Install Firebird 3.0 Restore database Run the Switch Firebird Server Service batch file If there are issues after performing the tandem […]
How to change the default tax information on a Customer account
Note: Before you begin this procedure, the correct tax definitions must be set up; therefore, it is recommended to consult an accountant or tax attorney. When you change the default tax definition, it will be applied to the current transaction and subsequent transactions. In Paladin, on the top ribbon, open the Customers module. In the Customer […]
How to set up TSC-ALPHA-3RB portable printer
To set up the TSC-ALPHA-3RB portable printer, perform the following: Turn on the portable printer. On the RF gun device, select 2. – Set Up Select Bluetooth Printer Setup. The RF gun device searches for the printer. When found, the RF gun device will show options to select. For example, Select Device 1. […]
How to auto flag Special Order items to NET in inventory
For all special orders to have NET set: In Paladin, on the menu select File > Setup. Select the Company tab. In the Special Orders pane, enable Force special order net check box to checked. Click Save, and then click Close.
How to set up Paladin eCommerce API integration
The Paladin eCommerce API (application programming interface) allows eCommerce platforms to integrate with Paladin to support online sales for a Paladin store. The API provides ways (REST API calls) to access a store’s inventory data in Paladin and create invoices and update stock on hand when an online sale is made. Note: The online store […]
How to obtain an app-specific password from Yahoo
To obtain an app-specific password from Yahoo, perform the following: Open a web browser to https://mail.yahoo.com and sign into the Yahoo email account. Click the Account Name in the upper right of the browser window, then click Account Info. Click Account Security. Note: Do not turn on 2-Step Verification. Click Generate App […]
How to obtain an app-specific password from AT&T
To obtain an app-specific password from AT&T, perform the following: Open a web browser to https://att.com and sign into the AT&T email account. From the Account menu, click Manage Profile. On the next window, under Sign In Info, click Linked Accounts. On the next window, in Secure Mail Key, create an app password. Copy the […]
How to create a purchase order email record
When a purchase order is emailed to a supplier, a note with the following email details is added to the purchase order: Date email was sent Time email was sent Employee ID, first name and last name initial The email address that the email was sent to To send an email to a supplier in […]
How to set basic sales and inventory data uploading from Ace
For stores that want basic sales and inventory data uploading from Ace without having to sign up for Ace Rewards, Paladin now offers a $29 monthly basic data upload service. Note: If a store is enrolled in Ace Rewards, they already have access to sales and inventory data uploads and should not use this […]
How to set up the FastBound Integration – Client process
Perform the following steps as part of the FastBound integration setup process. This process can be time intensive. STEP F will likely take you the most time. Do not start these tasks until Paladin Support has instructed you to start. STEP A: In Paladin, set up acquisition and disposition (A&D) firearm inventory items STEP B: […]
How to set up the TSC TDP-225 to print the Bar Bell tag (item tag #18)
This procedure creates a custom “stock” entry in the TSC TDP-226 printing preferences for the Item Tag #18 that is shaped like a barbell (see LTSR catalog for labels, tags, signs, and reports for details). In Paladin, this tag has this label: Item Tag #18 – Bar Bell Style On the computer that is connected […]
How to export and import items in a sale (sale list) using Excel
You can export sale item part numbers and prices into a tab-delimited text file that can be opened in Excel. Then, use this file to optionally add or edit items and prices and re-import it to update the sale or add to another sale. For example, you could create a new sale based off an […]
How to set up the insufficient SOH message
To be notified when you enter an invoice quantity exceeds your current stock on hand, turn on the Insufficient SOH message. This message will not appear for non-inventory items and you can limit it to a range of locations. On the File menu, click Setup. Click the Invoice(Store) tab. Select Enable Oversold Warning. Optional: To […]
