Set up the TSP 100 LAN printer

Invoice/Quote, Knowledge Base, Printer, Setup

To set up the TSP 100 LAN printer: Go to B24C_Data > Squads > Squad1 > Printers and copy TSP100_LAN_and_BluetoothSettingTool_V110.zip Connect to the client’s terminal and paste the TSP100_LAN_and_BluetoothSettingTool_V110.zip to the desktop. Open the .zip file and run the executable. For instruction and setup steps, go to: https://starmicronics.com/help-center/knowledge-base/installing-a-star-tsp100-lan-series-printer-on-windows-os-using-futureprnt/ If the client has a cash drawer […]

BlockChyp Returns

Commerce, Knowledge Base, Process, Setup

This article provides instruction and information on the following: In Paladin, on the top ribbon, select Invoice/Quote module. Optional: Add the customer account to the transaction. Enter the return part number. Enter the quantity as negative number, then press Enter. Enter the gift card part number with quantity of 1. Enter the amount being loaded […]

Identifying suppliers by assigning part number strings

Inventory, Knowledge Base, Setup

For clients to recognize what supplier is providing parts to their stores, they need to perform the following: In Paladin, from the main menu, select File > Setup. Select the Supplier tab. From the Suppliers list, select a supplier. This populates the information for the suppler (i.e., Name, Supplier Number, Address, and so on). In […]

Buy Down Quote Report

Invoice/Quote, Knowledge Base, Reports

 The Buy Down Quote report is in an Excel format generated in Paladin’s Invoice/Quote module. Before being able to generate this report, you must first: Create a quote, refer to the How to create a quote section in the Quotes KBA. Turn the quote into an order: Order Manager: Turn quotes into orders Once you […]

Lengthy notes in Invoice/Quotes

Invoice/Quote, Knowledge Base, Process

Before this feature, writing a note in an invoice/quote was limited to 62 characters. Now, lengthy notes can be pasted into a Note field, which holds 48 characters, with the remaining characters flowing into the next Note field. Note: This can only be done by copying and pasting the text. In Paladin, on the top […]

EDI Integrations

About, EDI, Knowledge Base

The following is an alphabetical listing of Paladin EDI integrations: Note: For dual EDI functionality and restrictions, refer to the Dual EDI KBA Paladin EDI Integrations Ace Hardware Cencora (formerly Amerisource Bergen) Associated Food Services (AFS) Benjamin Moore Blish-Mize Bostwick-Braun Buttery Cardinal Health Do It Best Emery Jensen Distribution (EJD) House Hasson McKesson Orgill SynTech […]

Ace Hardware: Upload historical data

Ace Hardware, Knowledge Base, Process, Setup

Note: The following is only for clients that want historical data. In Paladin, from the top menu, select Maintain > Data viewer. Select the Rewards tab.  In the Brand field, select Ace. Change the Starting date to the date of the client’s choosing. Note: There may be a limit as to how far back the […]

EDI Masked Item Report

EDI, Knowledge Base, Reports, Setup

This report (in PDF format) shows the EDI LOCKS enabled within your system. Part numbers and Descriptions are included on this report. In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select Inventory > General. In the Report List pane, select EDI MASKED ITEM REPORT. In the Choose Report […]

Manually print Month-End statements

Knowledge Base, Reports, Uncategorized

The process of creating and printing month-end statements has evolved in Paladin. With build 5119 and higher, a new month-end statements process has been implemented. Month-end statements now process automatically overnight on the day of the month the previous statement run was performed (Note: A different date can be set). The statement generation process is […]

Period Comparative Revenue Report

Knowledge Base, Reports, Setup

With the Period Comparative Revenue report, you can quickly identify revenue sources for the date range that you select. In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select Sales Analysis > Revenue. In the Report List pane, click Period Comparative Revenue. Note: You can also click the following […]

Farmers Co-Op Society (FCS) integration

Customers, Integration, Knowledge Base

The Farmer’s Co-op Society (FCS) integration allows FCS clients to track accounts receivable when Paladin is their point of sale.  In Paladin, FCS clients can manually generate a daily export file of all invoices to upload. FCS clients can manually browse to a customer update file and process it to add new customers and update […]