When creating invoices, there are three safeguard messages to ensure you do not lose information:

Remove Invoice Item Warning message

The Remove Invoice Item Warning message is triggered when you remove a line item from an invoice. A message window opens asking if this is what you want to do. A Learn More link, when clicked, opens and provides instruction on disabling the Remove Invoice Item message window.

Remove Invoice Item and Learn More message windows
Figure 1: Remove Invoice Item and Learn More message windows

If you feel that the message is unnecessary, you can disable the warning:

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Invoice (Store) tab.
  3. In the Invoice pane, check Disable Remove Invoice Item Popup.
  4. Click Save, then click Close.

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Incomplete Invoice Warning message

The Incomplete Invoice Warning message is triggered when you leave/cancel an invoice. A message window opens telling you the invoice is incomplete and asks if you want to exit. A Learn More link, when clicked, opens and provides instruction on disabling the Incomplete Invoice message window.

Incomplete Invoice and Learn More message windows
Figure 2: Incomplete Invoice and Learn More message windows

If you feel that the message is unnecessary, you can disable the warning:

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Invoice (Store) tab.
  3. In the Invoice pane, check Disable Incomplete Invoice Popup.
  4. Click Save, then click Close.

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Exit Paladin warning message

The Exit Paladin warning message is triggered when you have at least two (2) inventory items in an invoice and click Exit on the top ribbon of Paladin or click the X icon  at the top right of Paladin.

Paladin Exit button
Figure 3: Paladin Exit button

This message is very important as it not only prevents you from losing the invoice you are working on, but prevents you from completely shutting down the Paladin application on your terminal.

Exit Paladin warning message
Figure 4: Exit Paladin warning message

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If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 4/16/24