Loading RF Unit dynamic voice prompts

Knowledge Base, Process, RF Unit, Setup

Note: New RF units can purchased from Paladin with the dynamic voice prompts injected. To begin the process, you need to download the setup and voice prompts files. To download the setup file:  Open the following link to Worth Data Downloads: https://www.barcodehq.com/downloads.html In the Top Downloads pane, click Download for Hardware Utilities For Worth Data […]

Display Rewards Section on Register Balance Reports

Knowledge Base, Process, Rewards, Setup

Enabling a rewards section to appear on Register Balance reports can be done for all reward types with the caveat of setup being different for Rich Rewards and Repeat Rewards. To enable reward programs and display rewards data for Rich Rewards and Repeat Rewards: In Paladin, from the main menu, select File > Setup. Select […]

Do It Best Rebate setup

Commerce, Invoice/Quote, Knowledge Base, Policy, Setup

When a vendor offers rebates on their products through Do It Best (DIB), they send credit SKUs. For this KBA, we are using a promotion given by Scotts for their lawn care products. Figure 1 shows the rebates offered by Scotts (by month). Under the SKU column is the SKU that should be in the […]

Microsoft Excel ODBC Wizard

Knowledge Base, Policy, Process, Reports, Setup

Many software products that store data are Open Data Base Connectivity (ODBC) compliant, allowing users to gain access to data contained in database tables. ODBC is a standard Application Programming Interface (API) for accessing disparate databases. When using ODBC, the user has the ability to access data from a number of different databases, including Firebird, […]

Top selling items in inventory

Inventory, Knowledge Base, Process, Reports, Setup

The following is an enhancement to the Inventory Count List Report KBA, showing how to use the report to determine your store’s top selling items.  In Paladin, from the top ribbon, select the Reports module. In the Report Area pane, select Inventory > General. In the Report List pane, select Inventory Count List.  Note: You […]

RF Unit: 15 line functionality

Inventory, Invoice/Quote, Knowledge Base, Process, RF Unit, Setup

RF Unit 15 line functionality (introducing dynamic prompts) is an enhancement to the current 6 line functionality. All current functions of the RF Unit in Paladin remain the same; clients currently using the RF 6 line functionality have the option to continue using that functionality or utilize some or all of the RF 15 line […]

PaladinNsight™ Clearance function

Inventory, Knowledge Base, Process, Setup

Using the PaladinNsight™ dashboard, clients can set up clearance items. PaladinNsight™ is located in Paladin’s Inventory module on the Inventory tab. If you are a manager or other high-level employee, it will automatically appear on your PaladinNsight™ dashboard. This article provides instruction and information on the following: Paladin Configuration: Setting up Clearance  Setting clearance items […]

Inventory Count List Report

Inventory, Knowledge Base, Reports, Setup

To create an Inventory Count List report: In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select Inventory > General. In the Report List pane, select Inventory Count List. In the Choose Report pane, click F12 Next. In the Inventory Count List window, set your report parameters in the […]

Benjamin Moore EDI

EDI, Integration, Knowledge Base, Policy, Setup

This article provides the following instruction and information: How to send a purchase order to Benjamin Moore How to download and process EJD EDI files Note: After successfully downloading EDI, follow the steps in the following KBA to generate your bin tags or shelf tags: Batch and print EDI price changes on full sheet bin […]

Paladin Mobile credit card processor: IDTRECH VP3300 for Worldpay

Knowledge Base, Mobile Services, Overview, Process

This article provides instruction and information on the following: Overview VP3300BT Pin Reset Connecting to Bluetooth Battery Charging VP3300BT Power States VP3300BT LED State Indicators Overview The ViVOpay VP3300BT from ID TECH is a compact, Bluetooth-based, 3-in-1 EMV card reader designed to allow magnetic stripe reads (MSR), ICC (chip card) reads, and contactless transactions (via […]

BlockChyp: Store and Forward

Commerce, Knowledge Base, Policy, Process, Setup

BlockChyp’s Store and Forward system allows clients to continue accepting credit cards on a restricted basis when the Internet is down or BlockChyp is unable to obtain online authorizations. Offline transactions are encrypted and stored in the BlockChyp terminal’s memory until normal processing can be resumed. BlockChyp Credit Card Processing Terminals can store up to […]

HealNow eComm integration

Commerce, Integration, INTERNAL, Knowledge Base, Pharmacy

HealNow integration leverages Paladin’s eCommerce API to allow HealNow to write invoices into Paladin for pharmacy online purchases. HealNow serves pharmacies by allowing them to collect patient payments for prescriptions and over the counter (OTC) items on an eCommerce site. This allows pharmacies to operate an online store and keep stock on hand updated without […]