How to create the Customer File Export Report
Knowledge Base, Reports
The Customer File Export report creates a Excel spreadsheet with all your customer data. Open Paladin Point of Sale. On the top ribbon, click the Reports module. In the Report Area pane, click Customers, and then click Customer Lists. In the Reports List pane, click...
The Customer File Export report creates a Excel spreadsheet with all your customer data. Open Paladin Point of Sale. On the top ribbon, click the Reports module. In the Report Area pane, click Customers, and then click Customer Lists. In the Reports List pane, click...
How to rent an RF unit from Paladin Data Corporation
INTERNAL, Knowledge Base
Paladin Data Corporation offers a two short-term RF unit rental programs: Short term single RF unit rental Short term single RF kit rental (1 RF unit and RF base station) Short term single RF unit rental Requirement: Client must already own an RF unit with a base...
Paladin Data Corporation offers a two short-term RF unit rental programs: Short term single RF unit rental Short term single RF kit rental (1 RF unit and RF base station) Short term single RF unit rental Requirement: Client must already own an RF unit with a base...
How to select, change, or confirm default preferences for bin tag styles
Knowledge Base, Setup
Open the LTSR Catalog,and determine the tags that you want. On the File menu, click Setup. In the Paladin Configuration window, click the Company tab. In the Tag Styles section, in the Default Bin Tag Style drop-down list, select the Bin Tag Format # that you want....
Open the LTSR Catalog,and determine the tags that you want. On the File menu, click Setup. In the Paladin Configuration window, click the Company tab. In the Tag Styles section, in the Default Bin Tag Style drop-down list, select the Bin Tag Format # that you want....
How to check an Ace gift card balance
Ace Hardware, Knowledge Base
1. On the Tasks menu, select Ace Gift Card Balance. 2. Enter the Ace gift card number, and then click Balance.
1. On the Tasks menu, select Ace Gift Card Balance. 2. Enter the Ace gift card number, and then click Balance.
How to redeem an Ace gift card
Ace Hardware, Invoice/Quote, Knowledge Base
In the Invoice/Quote module, add the purchase items to the invoice, and then click Checkout or press F8. On the bottom ribbon, click Credit Card. Perform the steps for the gift card type: Ace Closed Loop Gift Card (newer system for stores that use encrypted credit...
In the Invoice/Quote module, add the purchase items to the invoice, and then click Checkout or press F8. On the bottom ribbon, click Credit Card. Perform the steps for the gift card type: Ace Closed Loop Gift Card (newer system for stores that use encrypted credit...
How to set up the type 2 UPC barcode feature for items sold by weight
Inventory, Invoice/Quote, Knowledge Base
Open Paladin Point of Sale. On the File menu, click Setup. Click the Company In the Type 2 UPC pane, select the Enable Type-2 UPC Note: Your scale must support type 2 UPC barcodes. Click Save, and close the Paladin Configuration window. Determine the part number for...
Open Paladin Point of Sale. On the File menu, click Setup. Click the Company In the Type 2 UPC pane, select the Enable Type-2 UPC Note: Your scale must support type 2 UPC barcodes. Click Save, and close the Paladin Configuration window. Determine the part number for...
Sign-off sheet for CHECKLIST: Before you perform a server swap for a store
Checklist, INTERNAL, Knowledge Base, Setup
Print this sign-off sheet before you begin the steps in KBA #20122: CHECKLIST: Before you perform a server swap for a store. After you complete each KBA checklist item, enter your initials in the corresponding row below. When you are done, give the initialed sign off...
Print this sign-off sheet before you begin the steps in KBA #20122: CHECKLIST: Before you perform a server swap for a store. After you complete each KBA checklist item, enter your initials in the corresponding row below. When you are done, give the initialed sign off...
Troubleshoot: Script error when viewing a PDF using PrimoPDF
Knowledge Base, Troubleshoot
July 19, 2019: If you receive the following error message when you try to open a PDF in Paladin Point of Sale, follow the steps in this article to resolve the issue. To resolve this error, perform these steps on each Paladin Point of Sale terminal where the error...
July 19, 2019: If you receive the following error message when you try to open a PDF in Paladin Point of Sale, follow the steps in this article to resolve the issue. To resolve this error, perform these steps on each Paladin Point of Sale terminal where the error...
Overview: Ez-Ad Integration
Integration, Knowledge Base
EZ-AD enables independent businesses to compete with big-box stores and online giants by featuring dynamic digital signage, product videos, performing price comparisons, and more—all from a mobile device. Our integration between Paladin Point of Sale and EZ-AD will...
EZ-AD enables independent businesses to compete with big-box stores and online giants by featuring dynamic digital signage, product videos, performing price comparisons, and more—all from a mobile device. Our integration between Paladin Point of Sale and EZ-AD will...
How to prevent manual discounts from applying to Net items
Inventory, Invoice/Quote, Knowledge Base
In the Invoice/Quote module, percentage discounts can be manually applied to invoice items when you click Discount Item on the bottom ribbon or press F4. To prevent these manual discounts on items that have the Net checkbox selected, follow these steps: On...
In the Invoice/Quote module, percentage discounts can be manually applied to invoice items when you click Discount Item on the bottom ribbon or press F4. To prevent these manual discounts on items that have the Net checkbox selected, follow these steps: On...
Overview: Deputy Integration
Integration, Knowledge Base
Deputy simplifies the workforce management by leveraging your Paladin Point of Sale sales data to forecast sales and build optimized employee schedules. Share daily sales to drive intelligent workforce decisions Each night, Paladin Point of Sale sends Deputy a summary...
Deputy simplifies the workforce management by leveraging your Paladin Point of Sale sales data to forecast sales and build optimized employee schedules. Share daily sales to drive intelligent workforce decisions Each night, Paladin Point of Sale sends Deputy a summary...
Action required to print .PDFs
Knowledge Base, Troubleshoot
June 5, 2019: Recent automatic updates from Microsoft and Adobe may prevent you from printing reports and other documents in .PDF format. The PDF document will appear correctly on your computer monitor, but will fail if you proceed to print. What you need to do...
June 5, 2019: Recent automatic updates from Microsoft and Adobe may prevent you from printing reports and other documents in .PDF format. The PDF document will appear correctly on your computer monitor, but will fail if you proceed to print. What you need to do...
How to setup the Volusion integration (for clients)
Integration, Knowledge Base, Setup
The following process is for Paladin clients that have a new online store with Volusion and that want to set up the Paladin Point of Sale integration with Volusion to: Upload their inventory information to their online store. Start syncing information between their...
The following process is for Paladin clients that have a new online store with Volusion and that want to set up the Paladin Point of Sale integration with Volusion to: Upload their inventory information to their online store. Start syncing information between their...
Ace Hardware: How to run the Ace Magnolia SKU Conversion utility
Ace Hardware, Knowledge Base
The Ace Magnolia SKU conversion utility updates Magnolia items in your inventory with Ace Hardware SKUs. This one-time process is required for customers to purchase these items from your store on acehardware.com. The utility must be run outside of business hours when...
The Ace Magnolia SKU conversion utility updates Magnolia items in your inventory with Ace Hardware SKUs. This one-time process is required for customers to purchase these items from your store on acehardware.com. The utility must be run outside of business hours when...
Ace Hardware: How to run the Ace STIHL SKU Conversion utility
Ace Hardware, Knowledge Base
The Ace STIHL SKU conversion utility updates STIHL items in your inventory with Ace Hardware SKUs. This one-time process is required for customers to purchase these items from your store on acehardware.com. The utility must be run outside of business hours when no...
The Ace STIHL SKU conversion utility updates STIHL items in your inventory with Ace Hardware SKUs. This one-time process is required for customers to purchase these items from your store on acehardware.com. The utility must be run outside of business hours when no...