Point of Rental Makes Your Store the Rental Destination
Best Practices (Webinars), Features and Updates, Integration, Knowledge Base, New Features, Webinars
Grow your business by making it a rental destination using Point of Rental. This new integration allows you to easily set up, manage and track rental inventory, customers and much more. It helps stores: Improve customer service Track equipment usage and maintenance...
Grow your business by making it a rental destination using Point of Rental. This new integration allows you to easily set up, manage and track rental inventory, customers and much more. It helps stores: Improve customer service Track equipment usage and maintenance...
How to create a custom BOGO sale
Knowledge Base, Setup
Note: To create a customer BOGO promotion using the Paladin Point of Sale BOGO designer, you must have access to the Paladin Configuration window. To access this window, in Paladin go to File > Setup. Decide which type of BOGO sale you want to create. There are three...
Note: To create a customer BOGO promotion using the Paladin Point of Sale BOGO designer, you must have access to the Paladin Configuration window. To access this window, in Paladin go to File > Setup. Decide which type of BOGO sale you want to create. There are three...
Enhance Operations with Managed Network
Best Practices (Webinars), Features and Updates, Knowledge Base, Network, New Features, Webinars
Cybersecurity can be a scary thing for businesses nowadays. Cybercrime is expected to top $6 trillion annually by 2021 and nearly half of those crimes are against small businesses. Our Managed Network offering blocked more than a million security threats this past...
Cybersecurity can be a scary thing for businesses nowadays. Cybercrime is expected to top $6 trillion annually by 2021 and nearly half of those crimes are against small businesses. Our Managed Network offering blocked more than a million security threats this past...
Ace Hardware Features & Updates
Ace Hardware, Best Practices, Best Practices (Webinars), Features and Updates, Integration, Inventory, Knowledge Base, New Features, Purchase Orders, Updates, Webinars
Chief Experience Officer Charles Owen walks you through the highlights of our latest release, in addition to updates on our integration with Deputy, Ace gift cards, and many other upcoming enhancements. Download PDF of...
Chief Experience Officer Charles Owen walks you through the highlights of our latest release, in addition to updates on our integration with Deputy, Ace gift cards, and many other upcoming enhancements. Download PDF of...
How to create the Customer File Export Report
Knowledge Base, Reports
The Customer File Export report creates a Excel spreadsheet with all your customer data. Open Paladin Point of Sale. On the top ribbon, click the Reports module. In the Report Area pane, click Customers, and then click Customer Lists. In the Reports List pane, click...
The Customer File Export report creates a Excel spreadsheet with all your customer data. Open Paladin Point of Sale. On the top ribbon, click the Reports module. In the Report Area pane, click Customers, and then click Customer Lists. In the Reports List pane, click...
About purchase plans for RF Units with option to return
INTERNAL, Knowledge Base
Paladin Data Corporation offers a two RF unit purchase plans, both with a short-term return option: RF unit purchase plan RF kit (1 RF unit and RF base station) purchase plan RF unit purchase plan Requirement: Client must already own an RF unit with a base station....
Paladin Data Corporation offers a two RF unit purchase plans, both with a short-term return option: RF unit purchase plan RF kit (1 RF unit and RF base station) purchase plan RF unit purchase plan Requirement: Client must already own an RF unit with a base station....
How to select, change, or confirm default preferences for bin tag styles
Knowledge Base, Setup
Open the LTSR Catalog,and determine the tags that you want. On the File menu, click Setup. In the Paladin Configuration window, click the Company tab. In the Tag Styles section, in the Default Bin Tag Style drop-down list, select the Bin Tag Format # that you want....
Open the LTSR Catalog,and determine the tags that you want. On the File menu, click Setup. In the Paladin Configuration window, click the Company tab. In the Tag Styles section, in the Default Bin Tag Style drop-down list, select the Bin Tag Format # that you want....
How to check an Ace gift card balance
Ace Hardware, Knowledge Base
1. On the Tasks menu, select Ace Gift Card Balance. 2. Enter the Ace gift card number, and then click Balance.
1. On the Tasks menu, select Ace Gift Card Balance. 2. Enter the Ace gift card number, and then click Balance.
How to redeem an Ace gift card
Ace Hardware, Invoice/Quote, Knowledge Base
In the Invoice/Quote module, add the purchase items to the invoice, and then click Checkout or press F8. On the bottom ribbon, click Credit Card. Perform the steps for the gift card type: Ace Closed Loop Gift Card (newer system for stores that use encrypted credit...
In the Invoice/Quote module, add the purchase items to the invoice, and then click Checkout or press F8. On the bottom ribbon, click Credit Card. Perform the steps for the gift card type: Ace Closed Loop Gift Card (newer system for stores that use encrypted credit...
How to set up the type 2 UPC barcode feature for items sold by weight
Inventory, Invoice/Quote, Knowledge Base
Open Paladin Point of Sale. On the File menu, click Setup. Click the Company In the Type 2 UPC pane, select the Enable Type-2 UPC Note: Your scale must support type 2 UPC barcodes. Click Save, and close the Paladin Configuration window. Determine the part number for...
Open Paladin Point of Sale. On the File menu, click Setup. Click the Company In the Type 2 UPC pane, select the Enable Type-2 UPC Note: Your scale must support type 2 UPC barcodes. Click Save, and close the Paladin Configuration window. Determine the part number for...
Sign-off sheet for CHECKLIST: Before you perform a server swap for a store
Checklist, INTERNAL, Knowledge Base, Setup
Print this sign-off sheet before you begin the steps in KBA #20122: CHECKLIST: Before you perform a server swap for a store. After you complete each KBA checklist item, enter your initials in the corresponding row below. When you are done, give the initialed sign off...
Print this sign-off sheet before you begin the steps in KBA #20122: CHECKLIST: Before you perform a server swap for a store. After you complete each KBA checklist item, enter your initials in the corresponding row below. When you are done, give the initialed sign off...
Automate Ordering and Generate Best-Cost POs With Order Analyst™
Knowledge Base, Purchase Orders, Webinars
Everybody wants a good deal. The newest ordering feature in the Spring 2019 release – Order Analyst™ – can help you get one every time you place an order. Order Analyst accomplishes multiple goals: Divides orders between EDI suppliers prioritizing the best cost ...
Everybody wants a good deal. The newest ordering feature in the Spring 2019 release – Order Analyst™ – can help you get one every time you place an order. Order Analyst accomplishes multiple goals: Divides orders between EDI suppliers prioritizing the best cost ...
Troubleshoot: Script error when viewing a PDF using PrimoPDF
Knowledge Base, Troubleshoot
July 19, 2019: If you receive the following error message when you try to open a PDF in Paladin Point of Sale, follow the steps in this article to resolve the issue. To resolve this error, perform these steps on each Paladin Point of Sale terminal where the error...
July 19, 2019: If you receive the following error message when you try to open a PDF in Paladin Point of Sale, follow the steps in this article to resolve the issue. To resolve this error, perform these steps on each Paladin Point of Sale terminal where the error...
Overview: Ez-Ad Integration
Integration, Knowledge Base
EZ-AD enables independent businesses to compete with big-box stores and online giants by featuring dynamic digital signage, product videos, performing price comparisons, and more—all from a mobile device. Our integration between Paladin Point of Sale and EZ-AD will...
EZ-AD enables independent businesses to compete with big-box stores and online giants by featuring dynamic digital signage, product videos, performing price comparisons, and more—all from a mobile device. Our integration between Paladin Point of Sale and EZ-AD will...
How to prevent manual discounts from applying to Net items
Inventory, Invoice/Quote, Knowledge Base
In the Invoice/Quote module, percentage discounts can be manually applied to invoice items when you click Discount Item on the bottom ribbon or press F4. To prevent these manual discounts on items that have the Net checkbox selected, follow these steps: On...
In the Invoice/Quote module, percentage discounts can be manually applied to invoice items when you click Discount Item on the bottom ribbon or press F4. To prevent these manual discounts on items that have the Net checkbox selected, follow these steps: On...