Action Required for the Ace 4th of July Sale (2019)
Ace Hardware, Knowledge Base
June 25, 2019: We pushed a Paladin software update to all Ace stores Sunday evening that provides a solution to the upcoming Ace 4th of July sale. The new update contains an automatic run-once routine that allows the Ace sale to function correctly. PLEASE NOTE: No...
June 25, 2019: We pushed a Paladin software update to all Ace stores Sunday evening that provides a solution to the upcoming Ace 4th of July sale. The new update contains an automatic run-once routine that allows the Ace sale to function correctly. PLEASE NOTE: No...
How to prevent manual discounts from applying to Net items
Inventory, Invoice/Quote, Knowledge Base
In the Invoice/Quote module, percentage discounts can be manually applied to invoice items when you click Discount Item on the bottom ribbon or press F4. To prevent these manual discounts on items that have the Net checkbox selected, follow these steps: On...
In the Invoice/Quote module, percentage discounts can be manually applied to invoice items when you click Discount Item on the bottom ribbon or press F4. To prevent these manual discounts on items that have the Net checkbox selected, follow these steps: On...
Overview: Deputy Integration
Integration, Knowledge Base
Deputy simplifies the workforce management by leveraging your Paladin Point of Sale sales data to forecast sales and build optimized employee schedules. Our Webinar on integrating Paladin with Deputy can be seen here. Learn More Share daily sales to drive intelligent...
Deputy simplifies the workforce management by leveraging your Paladin Point of Sale sales data to forecast sales and build optimized employee schedules. Our Webinar on integrating Paladin with Deputy can be seen here. Learn More Share daily sales to drive intelligent...
Action required to print .PDFs
Knowledge Base, Troubleshoot
June 5, 2019: Recent automatic updates from Microsoft and Adobe may prevent you from printing reports and other documents in .PDF format. The PDF document will appear correctly on your computer monitor, but will fail if you proceed to print. What you need to do...
June 5, 2019: Recent automatic updates from Microsoft and Adobe may prevent you from printing reports and other documents in .PDF format. The PDF document will appear correctly on your computer monitor, but will fail if you proceed to print. What you need to do...
How to setup the Volusion integration (for clients)
Integration, Knowledge Base, Setup
The following process is for Paladin clients that have a new online store with Volusion and that want to set up the Paladin Point of Sale integration with Volusion to: Upload their inventory information to their online store. Start syncing information between their...
The following process is for Paladin clients that have a new online store with Volusion and that want to set up the Paladin Point of Sale integration with Volusion to: Upload their inventory information to their online store. Start syncing information between their...
Ace Hardware: How to run the Ace Magnolia SKU Conversion utility
Ace Hardware, Knowledge Base
The Ace Magnolia SKU conversion utility updates Magnolia items in your inventory with Ace Hardware SKUs. This one-time process is required for customers to purchase these items from your store on acehardware.com. The utility must be run outside of business hours when...
The Ace Magnolia SKU conversion utility updates Magnolia items in your inventory with Ace Hardware SKUs. This one-time process is required for customers to purchase these items from your store on acehardware.com. The utility must be run outside of business hours when...
Ace Hardware: How to run the Ace STIHL SKU Conversion utility
Ace Hardware, Knowledge Base
The Ace STIHL SKU conversion utility updates STIHL items in your inventory with Ace Hardware SKUs. This one-time process is required for customers to purchase these items from your store on acehardware.com. The utility must be run outside of business hours when no...
The Ace STIHL SKU conversion utility updates STIHL items in your inventory with Ace Hardware SKUs. This one-time process is required for customers to purchase these items from your store on acehardware.com. The utility must be run outside of business hours when no...
How to set up True Value Rewards look up options
Knowledge Base, Rewards
In the Invoice/Quote module, the True Value Rewards look up window can appear when the start of the invoice, when you start the checkout process, or both. On the File menu, click Setup. Click the Rewards tab. To prompt for a rewards ID when you create a new invoice,...
In the Invoice/Quote module, the True Value Rewards look up window can appear when the start of the invoice, when you start the checkout process, or both. On the File menu, click Setup. Click the Rewards tab. To prompt for a rewards ID when you create a new invoice,...
Integration with Volusion eCommmerce
Integration, Knowledge Base
Volusion is an eCommerce platform that creates online shopping experiences. We partner with Volusion to give you the technology to grow your business through fully integrated online inventory, marketing, sales and customer management. Our Webinar on integrating with...
Volusion is an eCommerce platform that creates online shopping experiences. We partner with Volusion to give you the technology to grow your business through fully integrated online inventory, marketing, sales and customer management. Our Webinar on integrating with...
Best Practices: Special Orders
Knowledge Base
When you create a special order (SO) for items that you do not carry or in unusually large quantities, use the Special Order tab in the Advanced Lookup window to search for and add the items to the invoice. Then, save (store) the invoice as a Special Order. You can...
When you create a special order (SO) for items that you do not carry or in unusually large quantities, use the Special Order tab in the Advanced Lookup window to search for and add the items to the invoice. Then, save (store) the invoice as a Special Order. You can...
How to insert subtotals on an invoice
Invoice/Quote, Knowledge Base
When items are added or removed from the invoice, subtotals will be automatically adjusted. The subtotal is calculated from the previous subtotal. If no prior subtotal exists, the subtotal is calculated from the start of the invoice. In the Invoice/Quote module,...
When items are added or removed from the invoice, subtotals will be automatically adjusted. The subtotal is calculated from the previous subtotal. If no prior subtotal exists, the subtotal is calculated from the start of the invoice. In the Invoice/Quote module,...
How to set a reference margin on a non-inventory item so the Profit Analyst will calculate the profit
Inventory, Knowledge Base
The Profit Analyst uses the reference margin on non-inventory (dump SKU) items to calculate the profit for these items. Click the Inventory module. Search for and display the non-inventory item. Click the Pricing tab. In the ItemCost pane, in the Avg Cost box, enter...
The Profit Analyst uses the reference margin on non-inventory (dump SKU) items to calculate the profit for these items. Click the Inventory module. Search for and display the non-inventory item. Click the Pricing tab. In the ItemCost pane, in the Avg Cost box, enter...
About Profit Analyst
About, Invoice/Quote, Knowledge Base
The Profit Analyst shows you the cost, profit and margin for any line item in your invoice (Current Line values) or quote and for the total (Invoice values). Store owners and managers can use this information to fine-tune complex quotes and when special pricing is...
The Profit Analyst shows you the cost, profit and margin for any line item in your invoice (Current Line values) or quote and for the total (Invoice values). Store owners and managers can use this information to fine-tune complex quotes and when special pricing is...
How to access the Profit Analyst
Invoice/Quote, Knowledge Base
Note: An employee cannot use Profit Analyst unless they are explicitly given access. Learn more: How to give an employee access to the Profit Analyst In the Invoice/Quote module, highlight an invoice or quote item. Do one of the following: Right-click the line item,...
Note: An employee cannot use Profit Analyst unless they are explicitly given access. Learn more: How to give an employee access to the Profit Analyst In the Invoice/Quote module, highlight an invoice or quote item. Do one of the following: Right-click the line item,...
How to give an employee access to the Profit Analyst
Knowledge Base, Setup
IMPORTANT: Only people with explicit access to employee information can give an employee access to the Profit Analyst. On the File menu, click Setup. On the Employees tab, highlight the employee that needs access. In the Access Level pane, click to select...
IMPORTANT: Only people with explicit access to employee information can give an employee access to the Profit Analyst. On the File menu, click Setup. On the Employees tab, highlight the employee that needs access. In the Access Level pane, click to select...