About: Ace Military Double Points Program

Ace Hardware, Knowledge Base, Rewards

Note: The information in this KBA is all supported through Ace. All steps are done at the Ace store. Ace retailers have the option to offer active, reserve, retired or disabled military personnel double Ace Rewards points on every purchase. Retailers wanting to participate in the Military Double Points Program should follow the below steps: […]

How AOS (Acehardware.com Order System) integrates with Paladin

Ace Hardware, Knowledge Base

Paladin Point of Sale is fully integrated with the Acehardware.com Order System (AOS) to support “buy online, pick up in store” purchases. All in-store pick up transactions occur in AOS, and your Paladin Point of Sale database is updated automatically by Ace Hardware. In the Comparative Revenue reports, all in-store pick up transactions are recorded […]

Ace Rewards: Updating Customer Information

Ace Hardware, Customers, Knowledge Base, Process

When a customer with charge privileges is making a purchase, and the Ace Rewards Member Information Update window appears, the cashier can update the customer’s information. These updates are only sent to Ace Hardware and are not applied to the customer’s Paladin account. The Ace Rewards Member Information Update window appears when Ace Hardware detects […]