Set up location system in your store
Important: A location code is a string of characters that represent a physical location in your store. There are many ways to set up a location system. We recommend that you talk to a Paladin Support representative before you begin this procedure. A location coding system allows stores to automate inventory management. Benefits to this […]
Orgill FanBuilder: Add or remove a store logo
When Orgill FanBuilder is set in Paladin Configuration, the Rewards Name Rewards window opens when Paladin’s Invoice/Quote module is opened. If you set a program name and load your logo image, the Rewards Name Rewards window will reflect those choices. Note: You can set when the Rewards window appears during the invoice process: In Paladin, […]
Ace Rewards: Updating Customer Information
When a customer with charge privileges is making a purchase, and the Ace Rewards Member Information Update window opens, the cashier can update the customer’s information. These updates are only sent to Ace Hardware and are not applied to the customer’s Paladin account. The Ace Rewards Member Information Update window opens when Ace Hardware detects […]
Multi-Store: Remote Special Orders
Note: This article is for multi-stores only. Note: Paladin’s best practice is only create special orders for the local store. In Paladin, from the main menu, select File > Setup. Select the Company tab. In the Special Orders pane, check Enable Multistore Special Order Functionality. Optional: Check Allow Special Orders to Create Customers Note: Each […]
Multi-Store: Recall quotes from another store and complete the purchase
Note: This feature only applies to multi-stores. This feature lets you recall, edit, and complete a quote that was created in a different store (remote quote). To access remote quotes: In Paladin, on the top ribbon, select the Invoice/Quote module. On the bottom ribbon of the module, click F6 Recall Transaction. In the Recall Transaction […]
Perform disk cleanup to prevent a Store Down emergency
When you open Paladin, it checks for available space on your local hard drive(s). If there is less than 10 GB (gigabytes) of space available, a warning message indicates that you have low disk space and tells you to open a Customer Support case to resolve the situation. Before you contact Customer Support, try this […]
Pharmacy: Set up NPLEx system
Important: Before a pharmacy can be converted, it must comply with state and federal laws for tracking pseudoephedrine (PSE) through the National Precursor Log Exchange (NPLEx). The pharmacy must go to Meth Check to register, acquire its two-year history of tracking pseudoephedrine (PSE) prescriptions, and provide that history to Paladin Data Corporation for use in Paladin […]
Set or clear the Obscure Inventory Item function
In Paladin’s Inventory module, if you enter or scan an inventory item part number that is not found in your active inventory, Paladin automatically looks for the item in the supplier’s all-item catalog (if the catalog is available and obscure inventory access is turned on). If the item is found, an Obscure Inventory Item window […]
Exchange alternate part number and primary part number
To exchange the alternate part number and primary part number: In Paladin. on the top ribbon, select the Inventory module. Do one of the following: In the Part # box, enter a part number. On the bottom ribbon, click Adv. Lookup to search for the part number. Write down the primary part number. Press Enter. […]
Orgill EDI
This article provides instruction and information on the following: How to send an Orgill purchase order How to send an Orgill purchase order with Orgill Store Front How to download and process files from Orgill Delayed Receiving How to process dummy order files Option: Discontinuing parts Note: After successfully downloading EDI, follow the steps in […]
Create or restore an inactive department
A department with invoice or inventory records can be removed from the list of active departments. An inactive department will not appear in Advanced Lookup, report selection criteria, or active inventory department lists. However, you can still view it. You can also restore the department back to active status. Note: You can only delete/mark a […]
Accept checks from customers option
This feature allows your lesser-known customers to pay with cash or credit card only. Check payments will not be accepted. This feature is turned off by default. When a check payment is not allowed, in Paladin’s Invoice/Quote module, on the bottom ribbon of the Checkout tab, F4 Check payment type is unavailable. When this feature […]
Multi-store: Remote PO receiving safeguard
Note: This feature is only for multi-stores that have the remote update feature turned on. If you want to turn on this feature, contact Paladin Customer Support. When you receive inventory for a different store, Paladin checks the connection to the remote store’s server to make sure it is working correctly. If there is a […]
Do It Best EDI
This article provides instruction and information on the following: How to send files How to receive files Note: After successfully downloading EDI, follow the steps in the following KBA to generate your bin tags or shelf tags: Batch and print EDI price changes on full sheet bin tags or shelf tags How to send files […]
Print sales signs
To print sales signs and reports: In Paladin, from the main menu, select File > Setup. Select the Sale List tab. If you need to find a particular sale, in the Search Sales pane, enter a Part Number, then click Search. In the Sales pane, select any of the following print options: To print a report […]
