Orgill EDI

EDI, Knowledge Base, Setup

This article provides instruction and information on the following: How to send an Orgill purchase order How to send an Orgill purchase order with Orgill Store Front How to download and process files from Orgill Delayed Receiving How to process dummy order files Option: Discontinuing parts Note: After successfully downloading EDI, follow the steps in […]

Create or restore an inactive department

Knowledge Base, Process, Setup

A department with invoice or inventory records can be removed from the list of active departments. An inactive department will not appear in Advanced Lookup, report selection criteria, or active inventory department lists. However, you can still view it. You can also restore the department back to active status. Note: You can only delete/mark a […]

Accept checks from customers option

Customers, Knowledge Base, Policy, Setup

This feature allows your lesser-known customers to pay with cash or credit card only. Check payments will not be accepted. This feature is turned off by default. When a check payment is not allowed, in Paladin’s Invoice/Quote module, on the bottom ribbon of the Checkout tab, F4 Check payment type is unavailable. When this feature […]

Multi-store: Remote PO receiving safeguard

Knowledge Base, Process, Purchase Orders

Note: This feature is only for multi-stores that have the remote update feature turned on. If you want to turn on this feature, contact Paladin Customer Support. When you receive inventory for a different store, Paladin checks the connection to the remote store’s server to make sure it is working correctly. If there is a […]

Do It Best EDI

EDI, Knowledge Base, Setup

This article provides instruction and information on the following: How to send files How to receive files Note: After successfully downloading EDI, follow the steps in the following KBA to generate your bin tags or shelf tags: Batch and print EDI price changes on full sheet bin tags or shelf tags How to send files […]

Print sales signs

Knowledge Base, Setup

To print sales signs and reports: In Paladin, from the main menu, select File > Setup. Select the Sale List tab. If you need to find a particular sale, in the Search Sales pane, enter a Part Number, then click Search. In the Sales pane, select any of the following print options: To print a report […]

Blish-Mize EDI

EDI, Knowledge Base, Setup

This article provides instruction and information on the following: How to send files How to receive files Note: After successfully downloading EDI, follow the steps in the following KBA to generate your bin tags or shelf tags: Batch and print EDI price changes on full sheet bin tags or shelf tags How to send files […]

Add items to inventory

Inventory, Knowledge Base

To add items to inventory: In Paladin, on the top ribbon, select the Inventory module. On the bottom ribbon of the module, click F2 Add Item. In the Add New Item window, enter information in the following boxes: Part # Description Cost Sell Price SOH Department Click F12 Add. Note: The red asterisk next to a […]

Create a cheat code for a piece of lumber

Inventory, Knowledge Base

Customers often want to purchase lumber items that vary by width, length, thickness, wood type, density, color, grade, and other variables. To simplify things, you can develop an encoding system with up to 14 characters, and then use it to create a cheat code for each unique item. The cheat code functions as a SKU […]

Stop Meth system setup

About, Knowledge Base, Pharmacy, Policy, Process, Setup

When a customer purchases certain pharmacy items, the Stop Meth system alerts the cashier to collect more required information and a signature. The customer’s name, phone number, ID number, and state will be printed on the receipt, stored in the database, and appear on the transaction report. A manual or electronic signature will also be […]

Pricing Level history

Inventory, Knowledge Base, Process

 In Paladin’s Inventory module, the Pricing Level History viewer lets you view a history of pricing level changes for an inventory item. To open the Pricing Level History viewer: In Paladin, on the top ribbon, select the Inventory module. Enter a Part #. Click the Pricing tab In the Pricing Levels pane, click the magnifying […]

Contacting Paladin Customer Support with a Store Down emergency

Knowledge Base, Process

The following scenarios are considered Store Down emergencies: Statements will not run. Cannot process credit cards. Cannot upload an order to a supplier. Cannot process a sale on any terminal. Data replication is not working. You can call about a Store Down emergency 24 hours a day, 365 days a year. Call 541-617-9955 (Bend, OR) […]

PO system number-of-days % setting

Knowledge Base, Process, Purchase Orders, Setup

The PO system number-of-days % value is used by the Suggested Order Report to increase or decrease suggested order amounts. In the Paladin, you can set the PO system number-of-days % value to a percentage greater than 100%. Typically, this number should not be more than 200%. In Paladin, from the main menu, select File […]

Slow Movers Report

Knowledge Base, Reports

The Slow Movers Report provides a list of inventory items that are out-of-stock or that have sold in low numbers within a recent time period. To create the Slow Movers Report: In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select Inventory > Performance Analysis. In the Report List […]