About Trustwave
Trustwave is a cybersecurity and managed security services provider through Worldpay that helps merchants maintain PCI compliance. To maintain PCI compliance, Trustwave customers must periodically fill out a questionnaire and may call with questions. How to contact Trustwave Trustwave Support: (800) 363-1621 https://www.trustwave.com/ How to handle client requests for help with Trustwave: If a client […]
About purchase plans for RF Units with option to return
Paladin Data Corporation offers two RF unit purchase plans, both with an option to return the unit for partial credit: RF unit purchase plan RF kit (1 RF unit and RF base station) purchase plan Important notes about these plans: These plans are available to all stores. This IS NOT a rental program. Do not […]
Sign-off sheet for CHECKLIST: Before you perform a server swap for a store
Print this sign-off sheet before you begin the steps in KBA #20122: CHECKLIST: Before you perform a server swap for a store. After you complete each KBA checklist item, enter your initials in the corresponding row below. When you are done, give the initialed sign off list to your manager. Date: ________ TSR Name: __________________ […]
How to explain a store brand conversion to a client
Important Do not attempt to answer any concerns or questions. Do not discuss the cost. Do not discuss what is done OR is not done during a Store Brand conversion. Follow these steps precisely Gather basic information: Name of the store Who to contact Best phone number to reach the contact Tell the client that […]
Ace Rewards Manual
To learn more, click to open the following document: Ace Rewards Manual
