About Email Manager

About, Knowledge Base

Today’s customers are increasingly interested in receiving invoices and other correspondence through email. Paladin supports this trend by including email options for quotes, invoices, purchase orders, statements, and more in Paladin Point of Sale.  The Email Manager offers a consistent email experience throughout Paladin Point of Sale.  When you use the email feature to manually […]

How to display Description 2 on the original invoice

Invoice/Quote, Knowledge Base

When you add the item to an invoice, Paladin Point of Sale can display the inventory item’s Description 2 text (from the Inventory module) in the Description box. When this feature is turned on, a salesperson can view Description 2 when s/he is creating an invoice.  Description 2 will always be printed on the original […]

How to change the dates for Ace Hardware Dynamic Promotions

Knowledge Base, Setup

IMPORTANT:  This feature only applies to Ace Hardware stores. When Ace Hardware Dynamic Promotions are set up in Paladin Point of Sale, the promotion sale dates are specified in two ways: In the pricing plan Individually for each item in all sale lists that are included in the pricing plan Tip:  Sales list item dates, when […]

How to make a bag sale transaction

Invoice/Quote, Knowledge Base

In the Invoice/Quote module, on the Checkout tab, scan all the items that the customer has placed in the bag that are applicable to the same discount. Click the first line in the invoice to highlight the line. Scroll down until you see the last item scanned, and then hold the Shift key and click […]

About Syntech FuelMaster

About, Integration, Knowledge Base

With the Syntech FuelMaster integration, you can sell fuel at gas pumps that are outside of your store front, and do the following: Attach Syntech FuelMaster invoices to Paladin Point of Sale customer accounts. Add Syntech FuelMaster charge purchases to a customer’s account balance. Manage Syntech FuelMaster fuel purchases as inventory items. Benefit from Paladin’s […]

EDI: SynTech FuelMaster: How to send and receive files

EDI, Inventory, Knowledge Base

The Syntech FuelMaster invoice file must be accessible from the Paladin Point of Sale terminal where you perform EDI processing, and you must know the file location.  As each invoice is processed, status messages will appear.  When the EDI processing is completed, you can view the progress notes and associated reports. Click the Inventory module or press […]

How to create a SynTech FuelMaster inventory item

Integration, Inventory, Knowledge Base

To manage Syntech FuelMaster quantities in Paladin Point of Sale, first select an existing department for Syntech FuelMaster items or create a new one. Then, create an inventory item for each Syntech FuelMaster inventory item, assign it to this department, and then set the part number or alternate part number to match the Syntech FuelMaster […]

User’s Guide: Mobile2Checkout app

Knowledge Base, Mobile Services

The Mobile2Checkout app allows you to sell from anywhere with an internet connection. Available for any Android device, the app’s intuitive design and easy-to-learn interface lets you make sales and process returns. The app supports payment using cash and credit cards (WorldPay processing and uDynamo card reader required). New Mobile2Checkout features may require an app […]

How to set the initial sort order for recalled transactions

Knowledge Base, Setup

In the Recall Transaction window, you can choose how quotes (and other recalled transactions) are initially sorted: By date from newest to oldest (This is the default.) Alphabetically by name On the File menu, click Setup. In the Paladin Configuration window, click the Invoice (Store) tab. In the Invoices pane, in the Recall Transaction Default Sort […]