How to send an email to all charge customers

Customers, Knowledge Base, Maintain

This feature sends an email to all customers with a store account. To receive the email, the customer must have a non-zero Credit Limit on the Credit tab in the Customers module and must have an email address on file.  In Paladin, on the Maintain menu, select Utilities > Customer Utilities > Email Charge Customers. […]

How to verify that the prior nightly upload occurred

Knowledge Base, Maintain

On the Maintain menu, click Data Viewer. In the Paladin POS Data Viewer window, click the Rewards tab. In the Starting box, verify the date: Today’s Date indicates that the previous nightly upload was successful. Yesterday’s Date indicates that the previous nightly upload did not occur.

How to create a Cancelled Invoice Report

Knowledge Base, Maintain, Reports

Note:  To create this report, Microsoft Excel must be installed on the computer. Open Paladin Point of Sale. On the Maintain menu, click Utilities, and then click Invoice Cancelled Report. In the Invoice Date boxes, select start and end dates for the report. Click Excel Report. An Excel spreadsheet will open with the following values […]

How to edit suppliers

Inventory, Knowledge Base, Maintain, Process, Setup

To edit Supplier information: In Paladin, on the top ribbon, select the Inventory module. Select the Order Control tab. In the Suppliers pane, click in a Supplier field or an Order # field. In the Edit Suppliers window, select a supplier from the Supplier: field. Perform any edits, then click F12 Close. In the Inventory […]

Ace Hardware: Ace Buyback

Knowledge Base, Maintain, Process, Setup

Paladin supports and drives the Ace PTA Buyback and Credit List functions. To use this features: In Paladin, from the main menu, select Maintain.  Select Utilities.  Select Ace Utilities > Process Buyback File. In the Ace Buyback Processing window, in the Store Number box, replace 00000 with the Ace store’s actual number. Click on the ellipses […]