United Hardware: How to use the Market Promo ordering system

Knowledge Base, Maintain, Purchase Orders

Note: This feature only applies to stores that use United Hardware as an EDI supplier. This article provides instruction and information on the following:  Overview United Hardware Market Promo ordering system Overview The United Hardware Market Promo ordering system condenses the large comprehensive United Hardware Market Promo price list into a short summary, customized for the […]

How to verify a prior nightly upload occurred

Knowledge Base, Maintain

To verify a prior nightly upload occurred: In Paladin, from the top menu, select Maintain > Data Viewer. In the Data Viewer window, click the Rewards tab. In the Starting box, verify the date: Today’s Date indicates that the previous nightly upload was successful. Yesterday’s Date indicates that the previous nightly upload did not occur. […]

How to create a Invoice Cancelled Report

Knowledge Base, Maintain, Process, Reports, Setup

Paladin keeps a history of invoices that are cancelled during checkout before a receipt is printed. This cancelled invoice information is available as a report that opens in Microsoft Excel. Figure 1 shows a sample report.  Figure 1: Invoice Cancelled report information  Note: To create this report, Microsoft Excel must be installed on the computer. […]

How to edit Supplier information

Inventory, Knowledge Base, Maintain, Process, Setup

To edit Supplier information: In Paladin, on the top ribbon, select the Inventory module. Select the Order Control tab. In the Suppliers pane, click in a Supplier field or an Order # field. In the Edit Suppliers window, select a supplier from the Supplier: field. Perform any edits, then click F12 Close. In the Inventory […]

Ace Hardware: Ace Buyback

Knowledge Base, Maintain, Process, Setup

Paladin supports and drives the Ace PTA Buyback and Credit List functions. To use this feature: In Paladin, from the top menu, select Maintain > Ace Utilities.  Select Process Buyback File. In the Ace Buyback Processing window, in the Store Number box, replace 00000 with the Ace store’s actual number. Click on the ellipses […] at the […]