QuickBooks: Create vendor bills from received purchase orders
This feature requires Paladin integration with QuickBooks. When you have this integration turned on, vendor bills are automatically created in QuickBooks shortly after you receive inventory in Paladin. An invoice is created for each receiving event. If you receive items on a purchase order incrementally, a QuickBooks bill is created each time you receive items […]
PO Quick Access (right-click) menu in the PO module
Right-click a purchase order line item to get immediate access to these commonly used tasks and tools. Note: For details on each option, refer to the Quick access menus KBA.. Right-click Menu options when you create a PO Right-click Menu options when you receive a PO Right-click Menu options when you create a PO Select […]
Set up Lane 7000 or Lane 8000 payment terminal for Worldpay EMV
Important: Lane 7000 and 8000 require NETePay version 5.7.33 Note: The following procedures must be done in the following order: Set up the Lane 7000 or Lane 8000 device Install NETePAY Set up NETePay Set up Paladin Set up the Lane 7000 or Lane 8000 device Plug in the Lane 7000/8000 device(s) to an electrical […]
Ace Hardware: Convert Valspar part numbers to Benjamin Moore part numbers
To support the Ace transition from Valspar to Benjamin Moore paint SKUs, Paladin created a tool that converts Valspar part numbers to Benjamin Moore part numbers automatically. Before you use this utility: The utility must be run outside of business hours when no one is using Paladin. The conversion is a one-time process and can […]
Government Fee Details Report
This article provides instruction and information on the following: About the report Turn on the fees feature Assign fees and classes Create the report About the report Many products now incur additional fees set by government and regulatory agencies for recycling or environmental remediation. Paladin makes it easy to automatically include these fees at checkout […]
Contact Paladin Support
Paladin’s outstanding customer support is conveniently accessible from your point of sale software. In Paladin, you can: Start a chat session to get answers to simple questions: Help > Support > Chat Support Submit a new Help Request for more complex inquiries, including integration information and setup requests: Help > Support > Submit a Help Request […]
Ace Hardware: Get real-time remote stock on hand at your Ace Hardware RSC
Two Paladin features provide real-time remote stock on hand (SOH) information for your Ace Hardware Retail Support Center (RSC). This article provides instruction and information on the following: Get real-time RSC stock on hand for any inventory item Sort purchase order by RSC availability Get real-time RSC stock on hand for any inventory item The […]
Lane 7000: Adjust volume
To adjust the volume on a Lane 7000: On the Lane 7000 keypad, press 2634, then tap the F key. Tap Control Panel. Tap Terminal Settings. Tap Human Interface. Tap Beep, then select Beep on Key Press. Tap Volume. Use the pen to adjust the volume, then tap the green circle to set volume. On […]
Rewards: Exclude Special Orders from calculating rewards
Note: This feature only applies to Ace Rewards, Rich Rewards, and Repeat Rewards. To exclude special orders from calculating rewards: In Paladin, from the main menu, select File > Setup. Select the Class tab. Create a new class named “SO Rewards Exclusion.” Click New. In the Name box, enter: SO Rewards Exclusion In the Class ID […]
EMV: Scan credit cards to put them on-file
If your store enables EMV (Europay, Mastercard, Visa), you can now swipe credit cards to put them on file. Note: This feature is already available for stores that do not use EMV. To swipe the card instead of manually entering the card number, when you start the on file process, in the Device Manager window, […]
True Value: Pricing plans automatically built for sales
In Paladin, when you run True Value EDI and select the sales you want to participate in, Paladin automatically creates the pricing plan. Figure 1: EDI Processing/Event Promotions window
SpeedScript support for the Enhanced Prescription Drug Monitoring Program (ePDMP)
Note: This feature is only available for SpeedScript pharmacy integration. Wisconsin’s ePDMP (Enhanced Prescription Drug Monitoring Program) for Pharmacy requires additional information about the person picking up a controlled substance prescription. To support this requirement, in Paladin, in the Controlled Substance window that collects information about the person picking up the prescription, the Relationship of […]
Overview: FastBound Integration
Mobile2Checkout: Recall quotes and apply pricing plans
The Mobile2Checkout app can now recall saved quotes and automatically apply pricing plans to items on sale. This article provides instruction and information on the following: How to get the Mobile2Checkout app Recall a quote Sale price support Have the Mobile2Checkout app, but don’t see these features How to get the Mobile2Checkout app Purchase a […]
Ace Hardware: Ace Big Green Egg SKU Conversion utility
Big Green Egg items sold on Acehardware.com now require Ace Hardware SKUs. This is required to ensure that your customers can purchase Big Green Egg products online from your store. You must manually run an Ace Hardware SKU conversion utility for Big Green Egg with the following conditions: The utility must be run outside of […]
