Search quotes and invoices

Invoice/Quote, Knowledge Base, Process

To search quotes and invoices: In Paladin, on the top ribbon, select the Invoice/Quote module. Create or open an existing invoice. Right-click any invoice or quote line to open the quick access menu. On the menu, click Search Invoice/Quote. In the Search Invoice/Quote window, enter a search term, then press Enter. To repeat the search […]

Insert subtotals on an invoice

Invoice/Quote, Knowledge Base

The Insert Subtotal option allows customers to break their invoices in to job categories (electrical, plumbing, etc.), or by their clients/jobs (West job, John Doe, etc.). You must enter, in sequence, the items you want for a subtotal. When done entering items in sequence, you need to enter at least one item that is not […]

Display Description 2 on original invoice

Invoice/Quote, Knowledge Base

When you add the item to an invoice, Paladin displays the inventory item’s Description 2 text (from the Inventory module) in the Description box. When this feature is turned on, a salesperson can view Description 2 when creating an invoice. Notes: Description 2 will always be printed on the original invoice or receipt. Because the […]

Set initial sort order for recalled transactions

Invoice/Quote, Knowledge Base, Setup

In the Recall Transaction window of Paladin’s Invoice/Quote module, you can choose how quotes (and other recalled transactions) are initially sorted: By date from newest to oldest (This is the default.) Alphabetically by name Note: For multi-stores, the default sort is by store number. To set the initial sort order for recalled transactions: In Paladin, from […]

Invoice/Quote module Quick-access menu

Invoice/Quote, Knowledge Base, Overview

When in Paladin’s Invoice/Quote module, and right-click on an item, the following menu opens: Figure 1: Invoice/Quote menu The following provides the function of each menu item: Select this menu option To do this Insert Line Item Insert a blank line item above the selected line item.   Benefit: Insert a line-item anywhere in the […]

Quick access menus

Invoice/Quote, Knowledge Base, Process, Purchase Orders, Setup

Speed up invoicing and purchase order processing with Paladin’s quick access menus. Right-click any line item on an invoice or purchase order, and get immediate access to commonly used tasks and tools. This article provides instruction and information on quick access menus for the: Invoice/Quote module PO module Invoice/Quote module To open the quick access […]

Suspend credit card processing

Invoice/Quote, Knowledge Base, Process, Setup

Credit card processes that are in place usually work smoothly; but occasionally, you may need to suspend credit card processing to resolve an issue. If you find yourself in this situation, you can suspend credit card processing immediately with Disable Credit Card Processing. To suspend credit card processing: In Paladin, from the main menu, select […]

Order Manager: Turn quotes into orders

Inventory, Invoice/Quote, Knowledge Base, Process

When a quote becomes an order, the item quantities and prices are fixed and cannot be changed. This safeguard ensures that a customer always receives the quoted price for an order item, but that this price is only good for the quoted amount. If additional amounts of an order item (beyond the quoted quantity) are […]

Round up for charity

About, Commerce, Customers, Invoice/Quote, Knowledge Base, Process, Setup

This article provides instruction and information on the following: About Round up for charity How to set up the Round up for charity feature How to add charities How to select the charities that appear at checkout How to use the Round up for charity feature to collect donations Charitable contribution totals in the Comparative […]