Remote Manager Approval

Invoice/Quote, Knowledge Base, Policy, Process, Setup

As managers, you are often all around the store and not always available to assist cashiers and other employees with a variety of issues, such as erroneous entries made to an inventory item’s Avg Cost and/or its stock on hand quantities, bulk price changes, voiding an invoice, return items, discount items at checkout, and so […]

Sale Type: Buy Qty Get Discount

Invoice/Quote, Knowledge Base, Process, Setup

Buy Qty Get Discount provides a discount when a customer purchases over a certain quantity of an item or from a list of items. This can be set as a dollar amount or a percentage. For example, purchase a minimum of 10 items in order to get 50 percent off those items since the discount […]

BOGA: Buy One Get Any

Invoice/Quote, Knowledge Base, Process, Setup

Note: It is recommended to have a Paladin TSR help set up this feature. With this type of sale, two different sale lists can be mixed and matched. There are two ways this BOGA sale apples:  Buy # item(s) off a sale list and get another from second sale list free Buy # item(s) off […]

Orgill images

Inventory, Invoice/Quote, Knowledge Base, Process, Setup

Orgill stores have access to Orgill’s product images directly inside of the Paladin application. After Paladin Support creates the initial setup, images can be viewed through the Invoice/Quote module and the Advanced Lookup window in the Invoice/Quote, Inventory, or PO modules.  There are two ways to inventory view images, from Invoice/Quote or Advanced Lookup. Invoice/Quote […]

Do It Best Rebate setup

Commerce, Invoice/Quote, Knowledge Base, Policy, Setup

When a vendor offers rebates on their products through Do It Best (DIB), they send credit SKUs. For this KBA, we are using a promotion given by Scotts for their lawn care products. Figure 1 shows the rebates offered by Scotts (by month). Under the SKU column is the SKU that should be in the […]

RF Unit: 15 line functionality

Inventory, Invoice/Quote, Knowledge Base, Process, RF Unit, Setup

RF Unit 15 line functionality (introducing dynamic prompts) is an enhancement to the current 6 line functionality. All current functions of the RF Unit in Paladin remain the same; clients currently using the RF 6 line functionality have the option to continue using that functionality or utilize some or all of the RF 15 line […]

Paladin Cloud™

Commerce, Invoice/Quote, Knowledge Base, Mobile Services, Process, Setup

Paladin provides cloud-based storage for documentation, invoice signatures, images and videos, and also includes document scanning tools and built-in document retention features. PO Documents Customer Documents Delivery Images Invoice Signatures Supplier’s Inventory Images Adding the supplier’s images Store’s Inventory Images Adding the store’s images Viewing Inventory Images in Paladin PO Documents With PO Documents checked, […]

Internal Cash Discount

Commerce, Invoice/Quote, Knowledge Base, Policy, Process, Setup

Paladin offers you the ability to apply cash discounts to your invoicing.  Important: You are solely responsible for properly investigating applicability of cash discounting programs in your state. This is particularly important for the following states that Paladin is aware of having provisions that may prohibit use of Paladin’s Internal Cash Discount feature.  California Colorado […]

Invoice Payment History Report

Invoice/Quote, Knowledge Base, Reports, Setup

To run an Invoice Payment History Report:  In Paladin, on the top ribbon, select the Customers module. Enter or select a customer account from the Customer list. On the bottom ribbon of the module, select F6 Payment Management. In the Payment Management window, in the Charge Invoices pane, there are three options: All Applied Open […]

Signatures

Customers, Invoice/Quote, Knowledge Base, Policy, Process, Setup

This article provides instruction and information on the following: How to enable Signature required Specify a signer and PO number for all credit card purchases How to set up Paladin to optionally skip any required signature Skip signature dollar limit How to turn on the authorized signer options for all credit card purchases How to […]