Repeat Rewards: First and Last name requirement

Knowledge Base, Rewards, Setup

In Paladin’s Invoice/Quote module. when you sign up a new Repeat Rewards customer or connect a customer with their Repeat Rewards account, the First Name and Last Name values are automatically entered. Figure 1: RepeatRewards customer information However, in the Customers module, if you try to add a RepeatRewards ID to a customer using the […]

Pharmacy: Consultation signatures

Knowledge Base, Pharmacy, Setup

When this feature is set up, sales representatives can identify the status of a pharmacy consultation provided to a customer. The status will be a permanent record on the customer invoice, the pharmacist’s employee record, and in the store’s data. Paladin will associate the pharmacist’s signature with the consultation results. When a Transaction Report is […]

Print and share customer data using Excel

Knowledge Base, Process, Reports, Setup

The View in Excel feature automatically creates an Excel view of frequently requested customer data, eliminating the need to transcribe the information manually. From Excel, you can easily print, email, and share this information with the customer or other software programs. The View in Excel feature is available when you edit the following customer data: […]

Manage obscure inventory access

Inventory, Knowledge Base, Setup

Many suppliers provide an all-item catalog that can be imported into Paladin using an Electronic Data Interchange (EDI) process. Catalog items that are not in active inventory are called obscure inventory items. If your store is set up with EDI, you can follow these steps:  In Paladin, from the main menu, select File > Setup. […]

SynTech FuelMaster EDI

EDI, Integration, Inventory, Knowledge Base, Setup

With the Syntech FuelMaster integration, you can sell fuel and do the following: Attach Syntech FuelMaster invoices to Paladin customer accounts. Add Syntech FuelMaster charge purchases to a customer’s account balance. Manage Syntech FuelMaster fuel purchases as inventory items. Benefit from Paladin’s Market Driven Inventory Management™ system, which forecasts future fuel needs based on your […]

Set initial sort order for recalled transactions

Invoice/Quote, Knowledge Base, Setup

In the Recall Transaction window of Paladin’s Invoice/Quote module, you can choose how quotes (and other recalled transactions) are initially sorted: By date from newest to oldest (This is the default.) Alphabetically by name Note: For multi-stores, the default sort is by store number. To set the initial sort order for recalled transactions: In Paladin, from […]

Paladin goes mobile—Sell anywhere with the Mobile2Checkout app

Knowledge Base, Mobile Services, Process, Setup

Join the mobile revolution and expand your business with the Paladin Mobile2Checkout app. Available for any Android device, the app’s intuitive design and easy-to-learn interface lets you make sales and process returns from anywhere with an Internet connection. Figure 1: Mobile2Checkout Invoice screen The Mobile2Checkout app supports these familiar invoicing features: Add a customer to […]

Quick access menus

Invoice/Quote, Knowledge Base, Process, Purchase Orders, Setup

Speed up invoicing and purchase order processing with Paladin’s quick access menus. Right-click any line item on an invoice or purchase order, and get immediate access to commonly used tasks and tools. This article provides instruction and information on quick access menus for the: Invoice/Quote module PO module Invoice/Quote module To open the quick access […]

Capital One Trade Credit Integration

Commerce, Integration, Knowledge Base, Process, Setup

This article provides instruction and information on the following: About Capital One Trade Credit integration Capital One points of contact What to do before the Capital One Trade Credit integration can occur How to determine if you have the Capital One Trade Credit integration already turned on How to set up Capital One Trade Credit […]

View customer’s authorized signers in Excel

Customers, Knowledge Base, Process, Setup

The View in Excel feature automatically creates an Excel view of frequently-requested customer data, which eliminates the need to transcribe the information manually. From Excel, you can easily print, email, and share information with customers or other software programs. The Excel view is editable so you can edit the data before you print, share, or […]