EMV: Scan credit cards to put them on-file
If your store enables EMV (Europay, Mastercard, Visa), you can now swipe credit cards to put them on file. Note: This feature is already available for stores that do not use EMV. To swipe the card instead of manually entering the card number, when you start the on file process, in the Device Manager window, […]
Paladin Help Request Portal
Paladin takes pride in our outstanding customer support, and we are always looking for ways to be even more efficient and responsive. Available from the Paladin Help menu, the Help Request system collects details about your request and Paladin configuration so we can efficiently assign and respond to your support needs. With the Help Request […]
Ace Hardware: Upload Paladin customer account information to Ace Hardware Corporate
To make sure your Ace Rewards customers are synced with Ace Hardware Corporate, you can upload Paladin customer account information for your enrolled Ace Reward customers at any time. Customer type selections are included in this upload. To upload Paladin customer account information to Ace Hardware Corporate: In Paladin, on the top menu, select […]
Design/create a BOGO promotion
Buy One Get One (BOGO) has become one of the most popular and often used acronyms in the retail lexicon, and Buy One Get One is one of the most effective sales promotions in the business. Research shows that 93% of shoppers admit to taking advantage of a BOGO sale, and 66% of them prefer […]
Ace Hardware: Edit Dynamic Promotion sale dates
Note: This feature only applies to Ace Hardware stores. When Ace Hardware Dynamic Promotions are set up in Paladin, the promotion sale dates are specified in two ways: In the pricing plan Individually for each item in all sale lists that are included in the pricing plan Tip: Sales list item dates, when provided by […]
Capital One Trade Credit Integration
This article provides instruction and information on the following: About Capital One Trade Credit integration Capital One points of contact What to do before the Capital One Trade Credit integration can occur How to determine if you have the Capital One Trade Credit integration already turned on How to set up Capital One Trade Credit […]
Personalize Paladin with your company name
Note: This feature applies to single-store versions of Paladin. The multi-store version already has this feature In Paladin, your company name appears on the top ribbon, clearly visible to your customers, cashier, and anyone using Paladin. Figure 1: Company name on Paladin’s top ribbon To change the company name: In Paladin, from the main menu, […]
Round up for charity
This article provides instruction and information on the following: About Round up for charity How to set up the Round up for charity feature How to add charities How to select the charities that appear at checkout How to use the Round up for charity feature to collect donations Charitable contribution totals in the Comparative […]
Credit cards and gift cards
This article provides instruction and information on the following: How to add a credit card on file on Ingenico all-in-one credit card devices How to create the credit card deposit report How to create the Voided Credit Card Transaction report How to look for a failed VOID caused by a canceled payment card transaction How […]
Triple E fuel system integration EDI
With Triple E Technologies integration, you can sell fuel at gas pumps that are outside of your store front. Triple E Technologies integration lets you manage your customers’ Triple E fuel purchases and the store’s fuel inventory all within Paladin. Powered by Paladin’s EDI feature, this integration does the following: Attaches Triple E invoices to […]
Orgill FanBuilder: Add or remove a store logo
When Orgill FanBuilder is set in Paladin Configuration, the Rewards Name Rewards window opens when Paladin’s Invoice/Quote module is opened. If you set a program name and load your logo image, the Rewards Name Rewards window will reflect those choices. Note: You can set when the Rewards window appears during the invoice process: In Paladin, […]
John Deere accounts in Paladin
John Deere Financial is a third-party accounts receivable management company that handles all the logistics for the store’s John Deere customers. It is partnered with J.P. Morgan and Chase bank, which assures next day payment to the store and sends monthly statements to customers. After completing an application, the customer will be issued a private […]
HomePass accounts in Paladin
HomePass is a third-party accounts receivable management company that handles all the logistics for the store’s HomePass customers. It is partnered with Credit First National Association (CFNA), assures next day payment to the store, and sends monthly statements to customers. After completing an application, the customer will be issued a private label credit card and […]
Paladin Swifter™: Speed up Paladin with a database tune-up
Your Paladin database is busy recording data from your store operations day in and day out. Over time, this daily data piles up and can impact your database performance. Most of this data is old and no longer needed by your store. To keep your database working smoothly and efficiently, Paladin recommends that you give […]
Microsoft Access Templates
With the Microsoft Access Templates, you can create and print labels, tags, signs, and reports from within Paladin. This article provides instruction and information on the following: How to download the Microsoft Access Templates How to select/print/reset bin tags using Microsoft Access How to create reports with the Microsoft Access Templates How to download the […]
