Triple E fuel system integration EDI

About, Commerce, Knowledge Base, Process, Setup

With Triple E Technologies integration, you can sell fuel at gas pumps that are outside of your store front. Triple E Technologies integration lets you manage your customers’ Triple E fuel purchases and the store’s fuel inventory all within Paladin. Powered by Paladin’s EDI feature, this integration does the following: Attaches Triple E invoices to […]

John Deere accounts in Paladin

Commerce, Knowledge Base, Process, Setup

John Deere Financial is a third-party accounts receivable management company that handles all the logistics for the store’s John Deere customers. It is partnered with J.P. Morgan and Chase bank, which assures next day payment to the store and sends monthly statements to customers. After completing an application, the customer will be issued a private […]

HomePass accounts in Paladin

About, Commerce, Customers, Knowledge Base, Process, Setup

HomePass is a third-party accounts receivable management company that handles all the logistics for the store’s HomePass customers. It is partnered with Credit First National Association (CFNA), assures next day payment to the store, and sends monthly statements to customers. After completing an application, the customer will be issued a private label credit card and […]

Microsoft Access Templates

About, Commerce, Inventory, Knowledge Base, Process, Setup

With the Microsoft Access Templates, you can create and print labels, tags, signs, and reports from within Paladin. This article provides instruction and information on the following: How to download the Microsoft Access Templates How to select/print/reset bin tags using Microsoft Access How to create reports with the Microsoft Access Templates How to download the […]

Customize Customer messages

About, Commerce, Customers, Invoice/Quote, Knowledge Base, Process, Setup

In Paladin, you can create messages for many purposes, including the following: Upsell products and services Broadcast upcoming events for your store or community Show support for local charities Promote in-store loyalty program Send customers to a webstore or social media sites Protect your company from liability issues by providing information, including the following: Legal […]

Worldpay gift cards

About, Commerce, gift cards, Knowledge Base, Process, Setup

This article provides instruction and information on the following: How to set up Worldpay gift cards How to setup triPOS gift cards How to set up Worldpay gift cards for EMV How to process Worldpay gift cards for EMV How to start a Worldpay gift card SKU How to load or reload a Worldpay gift […]

PaladinNsight™

Commerce, Inventory, Process

The PaladinNsight™ dashboard includes the following tools: Lost Opportunity Tool Investment Review Tool Loss Experience Tool Non-performing Assets Tool These tools give you a real-time analysis of your business to help you succeed and thrive. To learn more, click the title of a Knowledge Base article (KBA). KBA Title PaladinNsight™: Boost  your business PaladinNsight™: Clean up your […]

Cancel a Paladin subscription

Commerce, Customers, Knowledge Base, Policy, Process

Paladin Data Corporation will accept a cancellation request that is in writing and provides a 30-day notice. To cancel your subscription, save your data (see the Important Considerations section below), then send an email to billing@paladinpos.com with: Store name Store city and state Reason for cancellation Note: Be sure to include an email address where Paladin […]

Ordering supplies from Paladin

Commerce, Knowledge Base, Process

When you need store supplies, you can find them in the Paladin Store, accessible directly from the Help menu inside Paladin. From paper to pre-configured and fully-tested computers and hardware that are certified to work with Paladin, we have what you need. And, most items are ready to ship as soon as we receive your […]

Services and repairs

About, Commerce, Inventory, Knowledge Base, Process

This article provides instruction and information on the following: How to create a quote for services and repairs How to enter a deposit for services and repairs How to add parts and labor to a quote How to process a transaction for services and repairs How to create a quote for services and repairs Note: […]

Suspended sales

About, Commerce, Invoice/Quote, Knowledge Base, Policy, Process

This article provides instruction and information on the following: How to create a suspended sale How to recall a suspended sale How to delete a suspended sale How to create a suspended sale Note: You can only store one suspended sale on a terminal. When you create another suspended sale, it will overwrite the previous […]