Register Balance Report

Knowledge Base, Reports, Setup

To create a Register Balance report: In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select Sales Analysis > Daily Balancing. In the Report List pane, click one of the following reports: Report Balancing type Today’s Register Balance Same day Yesterday’s Register Balance  Previous day Period Register Balance Time […]

Cash Drop

About, Commerce, Invoice/Quote, Knowledge Base, Process

When you take cash from the register to move it to a safer location, the Cash Drop feature provides accurate record keeping. The following end-of-day reports include Cash Drop accounting: Report Cash Drop details Period Register Balance report See each cash drop performed. Total cash drops appear as a negative amount. The Total Cash amount […]

Multiple forms of payment at checkout

Commerce, Invoice/Quote, Knowledge Base

This article describes how to accept multiple forms of payment (including FLEX cards) at checkout. Note: Process the gift cards or Flexible Spending Account (FSA) cards, i.e., FLEX cards, first to determine if there will be a balance due via another payment type. In Paladin, on the top ribbon, select the Invoice/Quote module. To add […]

Quantity Price Breaks

About, Knowledge Base

This article provides instruction and information on the following: How to set up a prompt for a Quantity Price Break How to set up a Quantity Price Break How to create the Quantity Price Break List report How to set up a prompt for a Quantity Price Break  When set, the Quantity Price Break prompt […]

Inventory On Hold

Inventory, Knowledge Base, Process, Setup

With Paladin’s Inventory On Hold feature, you can reserve an item for a pending transaction so that the available stock-on-hand (SOH) reflects the reduced quantity. To use the Inventory On Hold feature, you must create a stored transaction. You can use Inventory On Hold with the following tools: Inventory reports Suggested ordering Stock needs calculator […]

Quotes

About, Invoice/Quote, Knowledge Base, Process, Setup

This article provides instruction and information on the following: How to create a quote How to create a quote for services and repairs How to add parts and labor to a quote How to add a new part number to a quote after it is created How to automatically number quotes How to sell items […]

Transaction Report

Knowledge Base, Process, Reports, Setup

To create a Transaction Report: In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select Sales Analysis > What I Need To Know. In the Report List pane, choose the Transaction Report version: Transaction Report: Creates a PDF report and offers many report settings that allow you to search by […]

Stored transactions

About, Invoice/Quote, Knowledge Base, Process, Setup

This article provides instruction and information on the following: Overview Stored Transactions notice How to create a Stored Transaction How to recall or delete a Stored Transaction How to suspend a Stored Transaction How to create a Stored Transaction report Overview In Paladin’s Invoice/Quote module, in the Store Transaction window, you can enable the following […]

Single item BOGO discount

Inventory, Knowledge Base, Process, Setup

This article includes the procedure for setting up a Buy One Get One (BOGO) discount when only a single item is involved. In Paladin, from the main menu, select File > Setup. Select the Sale List tab. In the Sales pane, click New. In the Name box, enter a name for the BOGO sale. In the ID box, […]

RepeatRewards set up

Knowledge Base, Rewards, Setup

RepeatRewards is a third-party service that tracks customer data and issues redeemable coupons and sales. To set up RepeatRewards: Contact RepeatRewards Merchant Services by email (merchantservices@repeatrewards.com) and ask for the following information: Username Password Merchant ID Region ID Location ID In Paladin, from the main menu, select File > Setup. Select the Rewards tab. In […]

Email statements

About, Knowledge Base, Process, Setup

This article provides instruction and information on the following: How to set up Paladin to send email statements How to email a statement Set Email delay How to print a message on emailed statements How to set company name in emailed statements Itemized Excel spreadsheet added to email statements How to turn off Excel attachments […]

Determining BOGO refund amounts

Commerce, Knowledge Base, Process

In Paladin, when an item that was part of a Buy One Get One (BOGO) sale is returned, the system returns a percentage of the retail price depending on the total amount of the discount. The following provide two examples: Buy 2 get 1 free: All items are the same price Buy 2 get 1 free: Items […]

Create a sale sign

Commerce, Knowledge Base, Process, Setup

To create signs for a sale: In Paladin, from the main menu, select File > Setup. Select the Sale List tab. In the Sales pane, click New. Enter the name of your sale in the Name box. In the Sale Items pane, click New to add items to the sale. In the Part Number box, […]