RepeatRewards is a third-party service that tracks customer data and issues redeemable coupons and sales. The RepeatRewards program is integrated with the Paladin.

To set up RepeatRewards:

  1. Contact RepeatRewards Merchant Services by email (merchantservices@repeatrewards.com) or phone (888-876-2737) and ask for the following information:
    • Username
    • Password
    • Merchant ID
    • Region ID
    • Location ID
  2. In Paladin, from the main menu, select File > Setup.
  3. Select the Rewards tab.
  4. In the Rewards pane, in the Customer rewards program list, select RepeatRewards.
  5. Enter the following information from step 1:
    • Username
    • Password
    • Merchant ID
    • Region ID
    • Location ID

The following three options are recommended:

  1. Rewards # Prompt Beginning of Invoice

    What this option will do: When an invoice is started, the cashier will be prompted to scan the customer’s RepeatRewards ID or search for it by phone number. If a RepeatRewards ID is not found, the cashier will be prompted to open a new RepeatRewards account for the customer.

  2. Rewards # Prompt End of Invoice

    What this option will do: When the checkout process is started, if a RepeatRewards ID is not specified, the cashier will be prompted to scan the customer’s RepeatRewards ID or search for it by phone number. If a RepeatRewards ID is not found, the cashier will be prompted to open a new RepeatRewards account for the customer.

  3. Enable Remote Customer Management 

    What this option will do: When the customer signs up for Repeat Rewards, their information is automatically sent to Repeat Rewards. If not selected, the store must manually update the customer information on the Repeat Rewards website.

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 5/17/22