RepeatRewards set up

RepeatRewards is a third-party service that tracks customer data and issues redeemable coupons and sales.

To set up RepeatRewards:

1. Contact RepeatRewards Merchant Services by email (merchantservices@repeatrewards.com) and ask for the following information:
   • Username
   • Password
   • Merchant ID
   • Region ID
   • Location ID
2. In Paladin, from the main menu, select File > Setup.
3. Select the Rewards tab.
4. In the Rewards pane, select RepeatRewards from the Customer rewards program list.
5. Enter the following information from step 1:
   • Username
   • Password
   • Merchant ID
   • Region ID
   • Location ID
6. Click Save, then click Close.

The following four options are recommended:

1. Rewards # Prompt Beginning of Invoice

   What this option will do: When an invoice is started, the cashier is prompted to scan the customer’s RepeatRewards ID or search for it by phone number. If a RepeatRewards ID is not found, the cashier is prompted to open a new RepeatRewards account for the customer.

2. Rewards # Prompt End of Invoice

   What this option will do: When the checkout process is started, if a RepeatRewards ID is not specified, the cashier is prompted to scan the customer’s RepeatRewards ID or search for it by phone number. If a RepeatRewards ID is not found, the cashier is prompted to open a new RepeatRewards account for the customer.

3. Print coupons on receipt

What this option will do: Provides the ability to add Instant Issue coupons to the end of a customer receipt.

4. Enable Remote Customer Management 

   What this option will do: When the customer signs up for RepeatRewards, their information is automatically sent to RepeatRewards. If not selected, the store must manually update the customer information on the RepeatRewards website.