Footage Calculators
This article provides instruction and information on the following: Overview How to access the Footage Calculator How to access the Square Footage Calculator: How to calculate the total footage (quantity in feet) for invoice items of multiple lengths How to calculate the total square footage (quantity in square feet) for invoice items of multiple dimensions […]
Store credit
This article provides instruction and information on the following: About store credit How to apply a store credit balance to a purchase How to turn off the store credit balance message About store credit A store credit represents money that a customer can spend in your store. The credit can be from a returned item, […]
Set Restricted item class
This article provides instruction and information on the following: Overview How to set up a restricted item class How to classify an inventory item as a restricted item Overview At checkout, you can require customer information for any item that you have classified as a restricted item, such as spray paint, fire arms, alcoholic beverages, […]
Microsoft Dynamics GP integration: Create Accounts Payable invoices
Paladin can transfer your daily accounting totals to your Microsoft Dynamics GP (formerly Great Plains) general ledger and automatically create payable transactions in Microsoft Dynamics GP Enterprise Resource Planning (ERP) software from received purchase orders. This article provides instruction and information on the following: How Microsoft Dynamics GP works About truncation About PO reversal How […]
Set Star receipt printer for printing entire receipt
This article describes how to adjust the settings for a Star receipt printer so that the entire receipt is printed. The default paper size of 11 inches is set in several places in the printer driver. Note: When a printer manufacturer makes updates, it may make slight changes to the names of the following settings. […]
Transactions Report: View customer invoices by project
To view customer invoices by project in the Transactions Report: In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select Sales Analysis > What I Need To Know. In the Report List pane, click Transaction Report. In the Choose Report pane, click F12 Next. In Report Settings, in both the Beginning and Ending columns, select the customer account. In the Additional Settings pane, in the Keyword Search list, select one of the […]
Customer projects
Customer projects are specific categories defined in Paladin’s Customers module and assigned to an invoice when a customer pays by cash, credit card, or charges their account. With manager approval, a customer project can also be created or restored at checkout. Later, a customer’s sales history can be filtered by project in reports, such as […]
DataWise™: Access sales information
DataWise™ creates a secure off-site backup of the point of sale data you use to run your business. The process takes place automatically on an hourly basis. Nothing to remember or forget. If your data is lost due to fire, theft, or catastrophic computer failure, a call to Paladin’s customer support team will get your […]
True Value EDI
This article provides instruction and information on the following: How to send the Purchase Order to True Value How to receive an EDI file from True Value How to receive True Value Promotions True Value EDI enhancements Note: After successfully downloading EDI, follow the steps in the following KBA to generate your bin tags or […]
Cancel a Paladin subscription
Paladin Data Corporation will accept a cancellation request that is in writing and provides a 30-day notice. To cancel your subscription, save your data (see the Important Considerations section below), then send an email to billing@paladinpos.com with: Store name Store city and state Reason for cancellation Note: Be sure to include an email address where Paladin […]
Services and repairs
This article provides instruction and information on the following: How to create a quote for services and repairs How to enter a deposit for services and repairs How to add parts and labor to a quote How to process a transaction for services and repairs How to create a quote for services and repairs Note: […]
Supplier ratios
When items are received, Paladin uses supplier ratio to calculate an item’s stock on hand (SOH), cost, and retail price. It is also used to order the correct quantity from a supplier. A supplier ratio, or a reverse supplier ratio, is required when you buy items from your supplier in different quantities, sizes, or dimensions […]
Cardinal Health EDI
Note: After successfully downloading EDI, follow the steps in the following KBA to generate your bin tags or shelf tags: Batch and print EDI price changes on full sheet bin tags or shelf tags This article provides instruction and information on the following: How to set the default margin for new EDI items How to […]
Margin Master
Important: In a multi-store, Margin Master must not be used to import/export inventory price updates to the Corporate (0) location. Important: Margin Master and Data Imports should only be done after a backup has been made and performed outside of store hours. Note: Margin Master and Data Imports will update all pricing levels if they […]
Suspended sales
This article provides instruction and information on the following: How to create a suspended sale How to recall a suspended sale How to delete a suspended sale How to create a suspended sale Note: You can only store one suspended sale on a terminal. When you create another suspended sale, it will overwrite the previous […]
