Set Star receipt printer for printing entire receipt

This article describes how to adjust the settings for a Star receipt printer so that the entire receipt is printed. The default paper size of 11 inches is set in several places in the printer driver.

Note: When a printer manufacturer makes updates, it may make slight changes to the names of the following settings.

1. Click the Windows Start button.
2. In the search bar, enter Printers, then press Enter.
3. Right-click the Star receipt printer, then choose Properties.
4. Click Printing Preferences.
5. Click Advanced.
6. In the Paper Size box, select 72mm x Receipt.
7. Click OK twice.
8. Select the Device Settings tab.
9. In the FRICTION list, select 72mm x Receipt.

Note: For the TSP143 device: In the Cash Drawer 1 box, select Open Before Printing.

10. Click Apply.
11. Select the Advanced tab.
12. Click Printing Defaults.
13. Click Advanced.
14. In the Paper Size box, select 72mm x Receipt.
15. Click OK twice.

Note: If it is available on the device, select the Raster Print Options tab.

16. Set Cash Drawer 1 to Document Top.
17. In the Paper Type box, select Receipt.
18. Click OK.

Note: If you verified all of these settings, but the problem is not resolved, contact Paladin Support.