Government Fee Details Report

Commerce, Knowledge Base, Process, Reports, Setup

This article provides instruction and information on the following: About the report Turn on the fees feature Assign fees and classes Create the report About the report Many products now incur additional fees set by government and regulatory agencies for recycling or environmental remediation. Paladin makes it easy to automatically include these fees at checkout […]

EMV: Scan credit cards to put them on-file

Commerce, Knowledge Base, Process

If your store enables EMV (Europay, Mastercard, Visa), you can now swipe credit cards to put them on file. Note: This feature is already available for stores that do not use EMV. To swipe the card instead of manually entering the card number, when you start the on file process, in the Device Manager window, […]

SpeedScript support for the Enhanced Prescription Drug Monitoring Program (ePDMP)

Customers, Knowledge Base, Pharmacy

Note: This feature is only available for SpeedScript pharmacy integration. Wisconsin’s ePDMP (Enhanced Prescription Drug Monitoring Program) for Pharmacy requires additional information about the person picking up a controlled substance prescription. To support this requirement, in Paladin, in the Controlled Substance window that collects information about the person picking up the prescription, the Relationship of […]

Paladin Mobile2 app suite

Knowledge Base, Mobile Services

Paladin Mobile2 apps extend Paladin software features onto mobile platforms. Mobile2 apps work on most Android devices and are free to Paladin clients. Mobile apps sync with your Paladin database over the Internet using Wi-Fi or your cellular network. These apps must be set up by Paladin Support. To get started, email support@paladinpos.com with your […]

Serialization: Managing products with serial numbers

Inventory, Knowledge Base

This article provides instruction and information on the following: What is product serialization? Common uses for serial numbers About the Paladin Serialization feature How to set up the serialization feature Identifying serialized items: Inventory module Receiving serialized items: PO Module Selling serialized items: Invoice/Quote module Managing serial numbers: Inventory module Serial Number Reporting Multi-stores and […]

Paladin Help Request Portal

Commerce, Knowledge Base, Process, Reference

Paladin takes pride in our outstanding customer support, and we are always looking for ways to be even more efficient and responsive. Available from the Paladin Help menu, the Help Request system collects details about your request and Paladin configuration so we can efficiently assign and respond to your support needs. With the Help Request […]