Paladin eCommerce API integration

Integration, Knowledge Base, Process, Setup

The Paladin eCommerce application programming interface (API) allows eCommerce platforms to integrate with Paladin to support online sales for our clients. The API provides ways (REST API calls) to access a store’s inventory data in Paladin and create invoices and update stock on hand (SOH) when an online sale is made. When the integration is […]

Obtain and set an app-specific password from Yahoo

Customers, Knowledge Base, Process, Setup

To obtain and set an app-specific password from Yahoo, perform the following: Open a web browser to https://mail.yahoo.com and sign into the Yahoo email account. Click the Account Name in the upper right of the browser window, then click Account Info. Click Account Security.        Note: Do not turn on 2-Step Verification. Click […]

Obtain and set an app-specific password from AT&T

Knowledge Base, Process, Setup

To obtain and set an app-specific password from AT&T, perform the following: Open a web browser to https://att.com and sign into the AT&T email account. From the Account menu, click Manage Profile. In the next window, under Sign In Info, click Linked Accounts. In the next window, in Secure Mail Key, create an app password. […]

Oregon Liquor Control Commission (OLCC) reports

Knowledge Base, Process, Reports

Stores in Oregon that sell alcohol must send the Oregon Liquor Control Commission (OLCC) specific reports, which are uploaded to OLCC’s FTP site. Paladin has an automated feature that creates these reports and uploads them to OLCC’s FTP site. Reports are also saved to the client’s computer at: C:\PaladinPOS\Export\OLCC_Reports\ The report types are: Daily sales […]

Reprint an invoice

About, Customers, Inventory, Invoice/Quote, Knowledge Base

The following provides instruction and information on the following: How Paladin printer settings affect invoice reprints Reprint purchase orders without costs How to reprint from the Invoice/Quote module Invoice reprints from Invoice/Quote module How to reprint from the Customers module How to reprint a customer’s prior statement How to reprint a customer’s prior invoice How […]

FastBound Integration: Client setup process

Firearms, Knowledge Base, Setup

Perform the following steps as part of the FastBound integration setup process. This process can be time intensive. STEP F will likely take you the most time. Important: Do not start these tasks until Paladin Support has instructed you to start. This article provides instruction and information, which must be done in the following order: […]

Serial Number List Report

Knowledge Base, Reports, Setup

To create a Serial Number List Report: In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select Inventory > General. In the Report List pane, select Serial Number List. In the Choose Report pane, click F12 Next. In the Report Settings pane, set a value range for any category. […]

Create a Revenue Report from a promotion

Knowledge Base, Reports, Setup

Note: The Revenue Report provides data from a promotion (sale list) that has prices set along with any other items sold on the invoice that were not part of the promotion. To create the Revenue Report from a promotion: In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select […]

Windows Terminology and Definitions

Knowledge Base, Reference

  Component Purpose Operating system A set of programs that acts as an interface between the applications that are running on a computer and the computer’s hardware. Multiprocessing The ability to use multiple processing devices. Multitasking The ability to run multiple applications simultaneously. Multithreading The ability to run multiple parts of an application simultaneously. Kernel […]

Computer Hardware Terminology and Definitions

Knowledge Base, Reference

Term Definition Hardware The physical components that compose a computer system or network. Common hardware components include the following: Keyboard, mouse, monitor, printer Connectors and cables Hard disk drives Circuit boards Software Software components include the following: Operating systems. Program applications. Hardware drivers (special programs that tell the operating system how to use the hardware.) […]