Cash Drawers

This article provides instruction and information on the following:

• Purchasing and setting up cash drawers
• How to set cash drawer control
• How to open the cash drawer from the keyboard
• Cash drawer control for zero dollar sales

Purchasing and setting up cash drawers

You can purchase the following types of cash drawers from Paladin:

• • Economical
  • EP107 Professional
  • EP107 Professional (USB)

• When the cash drawer is open, a transaction can only occur with manager approval.
• With the EP107 Professional (USB) printer, the cash drawer will open only when cash is owed to the customer.
• You can deposit signature slips or checks in two ways:
  • Slide the item into the cash drawer slot.
  • Open the cash drawer with a key.

To set up a cash drawer:

1. Unlock the cash drawer.
2. Connect the cable from the bottom of the cash drawer to one of the following devices:

Economical cash drawer	EP107 Professional	EP107 Professional USB
STAR receipt printer	STAR receipt printer	Terminal

3. Open Paladin on the terminal that is connected to the cash drawer.
4. From the main menu, select File > Setup.
5. Select the Network tab.
6. In the Cash Drawer Interface Type list, select the following option:

Economical cash drawer	EP107 Professional	EP107 Professional USB
Star Printer (USB) Star Printer (LPT1) Star Printer (LPT2) Star Printer (TCP/IP) Note: For Star Printer (TCP/IP), see instructions below.	Star Printer (USB) Star Printer (LPT1) Star Printer (LPT2) Star Printer (TCP/IP) Note: For Star Printer TCP/IP, see instructions below.	MS Cash Drawer (USB)

7. Click Save, then click Close.

In the store, the cash drawer will open when the transaction is processed and while the receipt is printing.

Star Printer (TCP/IP) When this printer is selected, the Star Printer Mac Address list appears. Select the Mac address (if there are more than one Star Printers (TCP/IP), select the one for the terminal it is assigned to).

Figure 1: Star Printer Mac Address

For more information, see Star MC- Print3 printer.

Note: For the following cash drawers, if you do not want Paladin to open the cash drawer when a transaction is processed, you can, in the Paladin Configuration > Network tab, change the Cash Drawer Interface Type setting to None.

• Economical cash drawer
• EP107 Professional, not USB

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How to set cash drawer control

Paladin has a control system based on specific payment types that clients identify as trigger events to open their cash drawers. With this feature, clients can control when their cash drawer automatically opens.

To set the payment types:

1. In Paladin, from the main menu, select File > Setup.
2. Select the Invoice (Store) tab.
3. Under Open Cash Drawer For Selected Payment Types (store specific setting), select from the payment types. Note: You can select as many as are appropriate.

• • • Cash
    • Charge
    • Credit Card
    • Check
    • Coupon
    • No Sale
    • Change
    • ROA CashDiscount
    • ROA Credit Card
    • ROA Check
    • ROA Change
    • Cash Paid Out
    • Customer Rewards Coupon

     4. Click Save, then click Close.

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How to open the cash drawer from the keyboard

You can open the cash drawer from the keyboard without using a key or printing a blank invoice.

Note: This procedure requires manager approval.

1. In Paladin, on the top ribbon, click the Invoice/Quote module.
2. On the bottom ribbon of the module, click F8 Checkout.
3. Press F9.
4. In the Manager Approval window, enter the manager’s 4-digit password, then click OK.

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Cash drawer control for zero dollar sales

This feature, if enabled, will no longer open the cash drawer for a zero dollar cash sale.

Note: Regardless of payment type selected, a zero dollar sale is recorded as a cash sale.

To enable this control:

1. In Paladin, from the main menu, select File > Setup.
2. Select the Invoice (Store) tab.
3. In the Open Cash Drawer For Selected Payment Types (store specific setting) pane, check Don’t Open Cash Drawer for Zero Dollar Cash Sales. 
4. Click Save, then click Close.

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