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Account Summary report

Knowledge Base, Process, Reports | ID: 37377

The Account Summary Report now auto-generates when month-end statements are run. With this, the report will not be available until the after the statement run.

Note: All information in the Account Summary report is pulled from the Customer account settings in Paladin. No other configuration parameters are necessary.

To access the report after month-end statements have run: 

  1. In Paladin, on the top ribbon, select the Reports module.
  2. On the bottom ribbon of the module, select F10 Recall Reports.
  3. In the Recall Reports pane, select your report.
  4. Click F12 Recall.

A PDF file of the report opens.

Note: If an Account Summary report cannot be found, perform the following:

  1. In Paladin, on the top ribbon, select the Reports module.
  2. In the Report Area pane, select Accounts Receivable > Statements.
  3. In the Report List pane, select Month-End Statements.
  4. In the Choose Report pane, click F12 Next.
  5. In the Month-End Statements window, under the Report Settings pane, click AR Summary Report.

AR Summary Report button
Figure 1: AR Summary Report button

  1. The AR Summary Report message window opens providing instruction.

AR Summary Report message window
Figure 2: AR Summary Report message window

The following totals appear for all customer accounts at the end of the report:

  • Taxable Sales: Total of all taxable sales that were charged to a customer account.
    Important: This value includes the Sales Tax Applied total (see description below).  

  • Non-Taxable Sales: Total of all non-taxable sales charged to a customer account. Non-taxable sales include:
    • Purchased items that are marked Non-taxable in the Inventory module > Pricing tab by clearing the Taxable checkbox.
    • Purchased items that were marked non-taxable at checkout by clearing the Tax checkbox for that line item.
    • Purchases that did not incur a tax because of the customer’s tax settings.
    • Purchases that did not incur a tax because the tax settings were changed at checkout via the Tax [F6] feature on the bottom ribbon.
  • Partial Payments: Total of all payments made that were less than transaction total. For example, if a customer charged $10.00 to their account, and they made a payment of $7.00, $7.00 will be added to this total.

  • Unused Payments: Total of customer payments that were greater than the transaction total. For example, if a customer charged $10.00 to their account and made a payment of $15.00, $5.00 will be added to the unused payment total.

    • This amount does not include returns.

    • This amount does not reduce the Taxable or Non-Taxable totals.
  • Service Charges: Total amount of service charges that were applied to past due balances when you run statements.

  • Sales Tax Applied: Total amount of sales tax collected.
    Important: The Sales Tax Applied amount is included in the Taxable Sales total described above.

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 6/17/25
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