In Paladin, you can delete an inventory item. When an inventory item is “deleted”, it is not permanently deleted; it is just put in an inactive state. The inventory item can be restored/activated.

Note: To restore/activate an inventory item, see Restore/activate an inventory item

To delete/inactivate an inventory item:

Note: When deleting an inventory item with stock on hand (SOH), the stock on hand will also be removed and added to shrinkage.

    1. In Paladin, on the top ribbon, select Inventory Module.
    2. In the Part # box, enter the part number to recall.
    3. On the bottom ribbon of the module, select F3 Rename Item.
    4. In the Rename Part # window, add ZZZ to the front of the part number.
    5. Select F12 Rename.
    6. On the bottom ribbon, select F6 Serial # & Alt Part #.
    7. In the Alternate Part # & Serial # window, highlight the alternate part # and select Remove until all the alternate part numbers are removed.
    8. Enable the Serial # option.
    9. Highlight serial # and select Remove until all the serial numbers are removed.
    10. Click F12 Finish.
    11. On the bottom ribbon of the Inventory tab, select F11 Suppliers.
    12. In the Edit Suppliers window, highlight supplier and select Remove.
    13. Select F12 Close once ALL suppliers have been removed.
    14. In the Order Control tab, Stock Information pane, change Max Qty to zero and enable the EDI lock.
    15. In the Pricing tab, Pricing Levels pane, remove all pricing and margin information.
    16. In the General tab, Classes pane, remove all assigned class information.
    17. In the General tab, Item Information pane, remove location and remove any core charge, paint fees.
    18. On the bottom ribbon, select F12 Save.
    19. Select F2 Delete Item.

To view deleted inventory items:

  1. In Paladin, from the top menu, select Maintain > Data Viewer.
  2. Select the Inventory tab.
  3.  In the Part Number Filter box, enter the part number (renamed from above steps).
  4. Check Include Deleted Items.
  5. Click View.

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 4/26/24