Remote Access to Mobile phones
Notes: The access is View Only; there is no remote control. There is a 15 second ring sound, which indicates an active session. Enable the Do Not Disturb option to prevent phone notifications from being seen. The following provides instruction for both Paladin TSRs and clients. Paladin TSR Open the N-able Take Control console. Click Start […]
Transaction report from Quote to Order invoices
The Transaction report from Quote to Order invoices includes all invoices produced from any quote. To create a Transaction report from Quote to Order invoices: In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select Sales Analysis > What I Need to Know. In the Report List pane, select […]
Set up the TSP 100 LAN printer
To set up the TSP 100 LAN printer: Go to B24C_Data > Squads > Squad1 > Printers and copy TSP100_LAN_and_BluetoothSettingTool_V110.zip Connect to the client’s terminal and paste the TSP100_LAN_and_BluetoothSettingTool_V110.zip to the desktop. Open the .zip file and run the executable. For instruction and setup steps, go to: https://starmicronics.com/help-center/knowledge-base/installing-a-star-tsp100-lan-series-printer-on-windows-os-using-futureprnt/ If the client has a cash drawer […]
BlockChyp Returns
This article provides instruction and information on the following: In Paladin, on the top ribbon, select Invoice/Quote module. Optional: Add the customer account to the transaction. Enter the return part number. Enter the quantity as negative number, then press Enter. Enter the gift card part number with quantity of 1. Enter the amount being loaded […]
Identifying suppliers by assigning part number strings
For clients to recognize what supplier is providing parts to their stores, they need to perform the following: In Paladin, from the main menu, select File > Setup. Select the Supplier tab. From the Suppliers list, select a supplier. This populates the information for the suppler (i.e., Name, Supplier Number, Address, and so on). In […]
Ace Hardware: Upload historical data
Note: The following is only for clients that want historical data. In Paladin, from the top menu, select Maintain > Data viewer. Select the Rewards tab. In the Brand field, select Ace. Change the Starting date to the date of the client’s choosing. Note: There may be a limit as to how far back the […]
EDI Masked Item Report
This report (in PDF format) shows the EDI LOCKS enabled within your system. Part numbers and Descriptions are included on this report. In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select Inventory > General. In the Report List pane, select EDI MASKED ITEM REPORT. In the Choose Report […]
Period Comparative Revenue Report
With the Period Comparative Revenue report, you can quickly identify revenue sources for the date range that you select. In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select Sales Analysis > Revenue. In the Report List pane, click Period Comparative Revenue. Note: You can also click the following […]
Month-end statements
This article provides instruction and information on the following: Automatic Month-end Statement process Benefits and changes Enhanced Month-end statements functionality Multi-store setup and requirements How to run Month-end statements Manual statement run Account Summary Report How to reverse a Month-end statement How to save Month-end statements for bulk mailing Automatic Month-end Statement process Paladin is […]
External Sync of Inventory Items
Setting Paladin Configuration For external synchronization, the following must be done in Paladin Configuration by a Paladin TSR: In Paladin, from the main menu, select File > Setup. Select the ExternalSync tab. In the External Sync Configuration pane, select integration type from the Select Type list. In the General Settings pane, check Enable Synchronization. Click […]
Sale Lists
This article provides instruction and information on the following: How to create a Sale List Navigating between Sales and Pricing Plans How to make a Sale List inactive How to make a Sale List active Sale List filters How to export and import items in a sale (Sale List) using Excel How to create the […]
Deliveries
Important Note: Mobile2Deliver must be set for Paladin delivery to be set up for client’s customers (Invoice/Quote). This article provides instruction and information on the following: How to add a delivery address and contact info to a customer account How to validate a customer’s delivery address (Avalara AvaTax™ accounts only) How to schedule a delivery […]
Suggested Order Report
The Suggested Order report is designed to help automate the process of sending purchase orders to vendors. It aggregates data from sales history and from item-level settings in Paladin’s Inventory module. The report is viewable as a PDF for informational purposes. The Suggested Order report can also generate a pending purchase order, thereby suggesting items […]
MBF, MFS, Ton, and Order Multiples
In Paladin, you can view item costs in different units, such as thousand board feet (MBF), thousand square foot (MSF), tons, and order multiples. This information can be viewed in both Paladin’s Inventory and PO modules. This feature is especially useful for products that are priced by suppliers in a different unit of measure than […]
Transactions: Payment types
Note: When performing a transaction, process gift cards or Flex (FSA) cards first to determine if there will be a balance due via another payment type. Transactions are done in Paladin’s Invoice/Quote module. In Paladin, on the top ribbon, select the Invoice/Quote module. Scan or enter a part number in the Part Number box. Press […]
