This article provides instruction and information on the following:
- In Paladin, on the top ribbon, select Invoice/Quote module.
- Optional: Add the customer account to the transaction.
- Enter the return part number.
- Enter the quantity as negative number, then press Enter.
- Enter the gift card part number with quantity of 1.
- Enter the amount being loaded onto the gift card as the amount of the return item plus taxes (see subtotal for info.).
- Select F8 Checkout.
- Select F1 Cash and press Enter. (Transaction total will be zero.)
Depending on your settings, you may get the return requiring ID information window where a name is required. Fill out the name and select OK.
The prompt for loading the gift card opens.
- Activate and load the card with the return plus tax amount with the swipe causing activation and load all in one swipe.
- Check to verify the amount loaded properly onto the gift card.
If you have questions or suggestions about this information, contact support@paladinpos.com.
*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 4/19/24
