Round to Nearest Nickel

Invoice/Quote, Knowledge Base, Process, Setup

Due to the phasing out of the penny, enabling this feature causes Paladin to automatically apply a coupon to round up or down the total invoice amount of cash payment type invoices to whole nickel increments. This method ensures a customer doesn’t need change in pennies and sales tax calculations are correct on modified invoice […]

Classes and Subclasses

Inventory, Knowledge Base, Process, Setup

To create Classes and Subclasses for inventory items: Classes Subclasses Assign Classes and Subclasses Note: Classes or Subclasses will not save if the name is set to (blank name), Unknown, , New Subclass or “New Class #” (with the number symbol representing any real numbers). Classes In Paladin, from the main menu, select File […]

Ace Buy More and Save (BMAS) Wizard

Ace Hardware, Inventory, Knowledge Base, Process, Setup

In the event a store’s EDI does not get an Ace Buy More and Save (BMAS) sale, Ace support advises clients to create the sale manually. With this, Paladin’s Ace BMAS Sale wizard enables clients to create the sales manually; therefore, avoiding user errors with manually created sales. Paladin’s Ace BMAS Sale wizard walks users […]

EJD Images

Inventory, Knowledge Base, Process, Setup

EJD stores have access to EJD’s product images directly inside of the Paladin application. After Paladin Support creates the initial setup, images can be viewed through the Invoice/Quote module and the Advanced Lookup window in the Invoice/Quote, Inventory, or PO modules.  There are two ways to inventory view images, from Invoice/Quote or Advanced Lookup. Invoice/Quote […]

Equinox Luxe 6200m Setup

Credit Cards, Knowledge Base, Process, Setup

The Equinox Luxe 6200m is a portable credit card device for use with BlockChyp. This article provides information and instruction on the following:  Set up new device Change WLAN (WiFi) settings Set up new device To set up a new device: Plug the Luxe 6200m into power or place onto the charging station to ensure […]

How to create Price-by-Weight items

Inventory, Knowledge Base, Process, Setup

Whether you are a client that works with pharmaceutical compounds, have bulk food items, or sell bulk hardware, Paladin is set up to sell items by weight. There are four areas in Paladin that must be set to sell by weight: Create a unit of measure (U/M) Assign the U/M to items Set up scales […]

National Type Evaluation Program (NTEP) Certificate of Conformance (CC) and Paladin UM setup

Knowledge Base, Policy, Process, Reference, Setup

Whether a business is dishing out candy, measuring pharmaceuticals, or weighing produce and bulk bin ingredients, it’s imperative that they weigh goods on an NTEP certified scale. NTEP certification is granted by the National Type Evaluation Program (NTEP) Committee of the National Conference on Weights and Measures. The standards they use for certification, with guidance […]

Customer Sales Ranking report

Knowledge Base, Process, Reports, Setup

The Customer Sales Ranking report exports Paladin customer account information for customers who made purchases during a specific time period. This information is sent to an Excel worksheet. Customer type details are provided in the following Excel worksheet columns: Customer Type ID: The integer ID assigned to the customer type in Paladin. Example: 16 Customer […]

Ace Hardware: SodaStream CO2 Cylinder Program

Ace Hardware, eCommerce, Knowledge Base, Process, Setup

This article provides information and instruction for selling SodaStream through Paladin and Acehardware.com: Overview Steps prior to selling SodaStream SodaStream Program Store Procedure Overview SodaStream allows your customers to enjoy the freshness and convenience of homemade soda with several benefits: Protect the environment No heavy bottles to carry, store at home or throw away Fizz […]

Ace Rewards: Coupon presentation

Ace Hardware, Knowledge Base, Rewards, Setup

There are three (3) options on presentation of available Ace Rewards Coupons. These options control a presentation on the checkout screen of invoice purchase. Always Show Customer Coupons – presents a list during checkout with all valid customer coupons, which can be applied to an invoice. Button to Look Up Customer Coupons – presents a […]