EMV: Scan credit cards to put them on-file

Commerce, Knowledge Base, Process

If your store enables EMV (Europay, Mastercard, Visa), you can now swipe credit cards to put them on file. Note: This feature is already available for stores that do not use EMV. To swipe the card instead of manually entering the card number, when you start the on file process, in the Device Manager window, […]

SpeedScript support for the Enhanced Prescription Drug Monitoring Program (ePDMP)

Customers, Knowledge Base, Pharmacy

Note: This feature is only available for SpeedScript pharmacy integration. Wisconsin’s ePDMP (Enhanced Prescription Drug Monitoring Program) for Pharmacy requires additional information about the person picking up a controlled substance prescription. To support this requirement, in Paladin, in the Controlled Substance window that collects information about the person picking up the prescription, the Relationship of […]

Ace Hardware: Set up in-store pickup system (AOS, ISPU v2)

Ace Hardware, Knowledge Base, Setup

Ace AOS details Paladin is fully integrated with the Acehardware.com Order System (AOS) to support “buy online, pick up in store” purchases. All in-store pick up transactions occur in AOS, and the Paladin database is updated automatically by Ace Hardware. Important: Clients MUST sign up with Ace and complete their training with Ace before turning […]

Paladin Mobile2 app suite

Knowledge Base, Mobile Services

Paladin Mobile2 apps extend Paladin software features onto mobile platforms. Mobile2 apps work on most Android devices and are free to Paladin clients. Mobile apps sync with your Paladin database over the Internet using Wi-Fi or your cellular network. These apps must be set up by Paladin Support. To get started, email support@paladinpos.com with your […]

Serialization: Managing products with serial numbers

Inventory, Knowledge Base

This article provides instruction and information on the following: What is product serialization? Common uses for serial numbers About the Paladin Serialization feature How to set up the serialization feature Identifying serialized items: Inventory module Receiving serialized items: PO Module Selling serialized items: Invoice/Quote module Managing serial numbers: Inventory module Serial Number Reporting Multi-stores and […]

Overview: Ez-Ad Integration

Integration, Knowledge Base

EZ-AD enables independent businesses to compete with big-box stores and online giants by featuring dynamic digital signage, product videos, performing price comparisons, and more—all from a mobile device. Our integration between Paladin Point of Sale and EZ-AD will share your latest inventory pricing and details with your EZ-AD account.

Paladin Help Request Portal

Commerce, Knowledge Base, Process, Reference

Paladin takes pride in our outstanding customer support, and we are always looking for ways to be even more efficient and responsive. Available from the Paladin Help menu, the Help Request system collects details about your request and Paladin configuration so we can efficiently assign and respond to your support needs. With the Help Request […]