Orgill images
Orgill stores have access to Orgill’s product images directly inside of the Paladin application. After Paladin Support creates the initial setup, images can be viewed through the Invoice/Quote module and the Advanced Lookup window in the Invoice/Quote, Inventory, or PO modules. There are two ways to inventory view images, from Invoice/Quote or Advanced Lookup. Invoice/Quote […]
Do It Best Rebate setup
When a vendor offers rebates on their products through Do It Best (DIB), they send credit SKUs. For this KBA, we are using a promotion given by Scotts for their lawn care products. Figure 1 shows the rebates offered by Scotts (by month). Under the SKU column is the SKU that should be in the […]
Order Management: Edit and modify managed orders
Currently in Paladin, when a quote becomes an order, the item quantities and prices are fixed and cannot be changed. This safeguard ensures that a customer always receives the quoted price for an order item, but that this price is only good for the quoted amount. If additional amounts of an order item (beyond the […]
RF Unit: 15 line functionality
RF Unit 15 line functionality (introducing dynamic prompts) is an enhancement to the current 6 line functionality. All current functions of the RF Unit in Paladin remain the same; clients currently using the RF 6 line functionality have the option to continue using that functionality or utilize some or all of the RF 15 line […]
Paladin Cloud™
Paladin provides cloud-based storage for documentation, invoice signatures, images and videos, and also includes document scanning tools and built-in document retention features. PO Documents Customer Documents Delivery Images Invoice Signatures Supplier’s Inventory Images Adding the supplier’s images Store’s Inventory Images Adding the store’s images Viewing Inventory Images in Paladin PO Documents With PO Documents checked, […]
Internal Cash Discount
Paladin offers you the ability to apply cash discounts to your invoicing. Important: You are solely responsible for properly investigating applicability of cash discounting programs in your state. This is particularly important for the following states that Paladin is aware of having provisions that may prohibit use of Paladin’s Internal Cash Discount feature. California Colorado […]
Ace Hardware: Children’s Miracle Network Bucket Days promotion
To learn more about this promotion, go to Drumming Up Support For Miracle Bucket Days. This article includes instruction and information on the following: Preliminary steps How to process the promotion transaction How to create an Items Sold Report and submit the amount due to Ace Hardware Miracle Bucket Days Preliminary steps Make sure that part number […]
Equinox Luxe 8500i: Manually enter a credit card number
To manually enter a credit card number using the Equinox Luxe 8500i: In Paladin, on the top ribbon, select the Invoice/Quote module. Optional: Enter or select a customer account in the Customer list, then press Enter. Enter a part number in the Part Number box.. Press Enter. Press F8 Checkout. In the Checkout tab, select […]
Apply Service Charge prior to month-end statements
If you want to apply service charges prior to month-end statements: In Paladin, from the main menu, select File > Setup. Select the Receivables tab. At the end of the Statements pane, check Apply Service Charge Manually. Click Save, then click Close. From the top menu, select Maintain > Data Viewer. Select the A/R Service […]
Invoice Payment History Report
To run an Invoice Payment History Report: In Paladin, on the top ribbon, select the Customers module. Enter or select a customer account from the Customer list. On the bottom ribbon of the module, select F6 Payment Management. In the Payment Management window, in the Charge Invoices pane, there are three options: All Applied Open […]
Signatures
This article provides instruction and information on the following: How to enable Signature required Specify a signer and PO number for all credit card purchases How to set up Paladin to optionally skip any required signature Skip signature dollar limit How to turn on the authorized signer options for all credit card purchases How to […]
Saberis integration
Paladin has partnered with Saberis to integrate vendor quotation or order systems. SaberisConnect is our cloud-based integration solution for the lumber and building materials industry. Saberis counters one of the challenges that building materials suppliers face as they interact more with technology and digitally transform their software solutions and consolidate and integrate information from quotation […]
Rental services
Paladin has a process for creating a rental agreement for any rental items. The process involves creating a customer account, then collecting a deposit that can be combined from the final transaction. Note: If the client’s store(s) have a substantial rental program, Paladin suggest they integrate with Point of Rental Essentials. The Paladin-Point of Rental […]
Paid-in, Paid-out, Cash drop
Note: Paid-In, Paid-Out, or Cash drop functions under $100 do not require Manager Override. If the amount is over $100, the user needs Manager Override enabled as an employee permission; or, a Manager will need to manually override. This article provides instruction and information on the following: Paid-in, Paid-out, Cash drop Reports Paid-in, Paid-out, Cash […]
Ace Hardware: Ace API Reprocess Sales option
Store Manager or Admin Important: Backup the database before reprocessing Ace EDI Sales. Note: This feature is intended for situations where many Ace EDI Sales are not functioning. If only a few Ace EDI Sales are not functioning, contact Paladin Support. You must have manager or admin status in Paladin to perform the following. Note: […]
