Enable receipt text
As an expansion of inventory’s Auto Text feature, rather than allowing a unique message per inventory item, receipt text is a single four line message that appears on the customer’s receipt (when triggered). Figure 1: Receipt text To enable this feature: In Paladin, from the main menu, select File > Setup. Select the Company tab. […]
Disable automatic receipt at checkout
If a client does not require automatic generation of a printed receipt with every sale, they can disable this feature inside Paladin. In Paladin, from the main menu, select File > Setup. Select the Invoice (Store) tab. Check Disable Automatic Receipt at Checkout. Click Save, then click Close. The Payment wizard displays the Do you […]
Paladin Remote Access
Should you ever receive instruction from a Paladin Customer Service specialist to “Open a remote connection” to Paladin’s office, perform the following: In Paladin, from the top menu, select Help > Remote Connection. The Remote Access KBA opens providing instruction. Figure 1: Remote Access instruction After reading the instruction, press Give Access. You will be […]
Ace Hardware: Ace Rewards coupon importer
Ace Hardware Stores can download a fresh copy of the Ace Hardware’s Ace Rewards Coupon file. To perform this task: In Paladin, from the top menu, select Maintain > Utilities > Ace Utilities > Restore Ace Rewards Coupons. The current Ace Rewards Coupon file will automatically download and process into inventory. A status bar is […]
Pharmacy: Pharmacist Consultation
Pharmacists can record a signature in Paladin that is tied to their employee record. Anytime a pharmacy consultation is accepted or declined by the customer, the salesperson may identify the pharmacist assisting the customer, and Paladin automatically associates the pharmacist’s signature with the consultation results. Results are very easy to monitor or prove to auditing […]
Paladin Service: Data validation
Paladin contains a server-based service that is always running. One of the service’s many tasks is to perform a full data validation function every night. In user triggered events, such as EDI processing, Paladin only runs the full data validation system IF the previous validation is older than 20 hours. In most cases, Paladin automatically […]
Compress (zip) email attachments
This article provides instruction and information on the following: How to compress (zip) email attachments How to disable the compress (zip) email attachment default How to compress (zip) email attachments To compress (zip) email attachments: In Paladin, from the main menu, select File > Setup. Select the Forms tab. In the Email Options pane, check […]
Ace Hardware: Ace Buyback
Paladin supports and drives the Ace Buyback function. To use this feature, an input file must be acquired from Acenet. To do this: Go to Acenet.aceservices.com and sign in. On the top ribbon of the Acenet Home page, to the right of Quick Links, click Analytics Dashboard. This opens the ACE Enterprise Reporting window. Open […]
Consumer Unit labeling on invoices
Paladin supports Consumer Unit labeling and pricing data, along with the detailed delivery of this information, on receipts and invoices. To enable this feature: In Paladin, from the main menu, select File > Setup. Select the Forms tab. In the Form Information pane, check Invoice/Receipt Show Consumer Unit Data. Click Save, then click Close. Note: […]
Purchase Order Number Lookup
To look up Purchase Order (PO) numbers, perform the following: In Paladin, on the top ribbon, select the PO module. On the bottom ribbon of the module, toggle F5 Mode PO to F5 Mode Receive. On the bottom ribbon of the Receive PO tab, select F6 Find PO. In the Find PO window, in the […]
Invoice/Quote Advanced Lookup sort feature
To use the Advanced Lookup/sort function, perform the following: In Paladin, on the top ribbon, select the Invoice/ Quote module. On the bottom ribbon of the module, click F1 Advanced Lookup. Select and enable from the following: Class Department Location Supplier Keyword The options of Exact Phrase or Include Special Order Items can also be […]
QR Codes setup
QR (quick response) codes allow customers using smart phones to scan the code and be instantly connected to relevant web-based content. Customers are immediately connected to your web page for promotions, customer feedback, coupons, special offers, or additional product information. Paladin contains a feature that lets you store a QR code and have it print […]
