Calculating and setting Inventory/Stock need value

Inventory, Knowledge Base, Process, Setup

To understand the difference between items that sell frequently versus items with sporadic sales opportunities (frequent sales vs seasonal), Paladin has set a default value of 15%, meaning items that sold in less than 15% of the weeks in a year (8 weeks) should be considered sporadic sales opportunities and should be stocked at a […]

Employee Accounting Control

Knowledge Base, Policy, Process, Setup

The Employee Accounting Control feature is used to assign and control which employees have rights to change or set customer-specific accounting information (including credit limit). To set this control: In Paladin, from the main menu, select File > Setup. Select the Company tab. In the Customers pane, check Allow Customer Accounting Control Per Employee. Click […]

Deleted (inactive) Inventory in PO

Inventory, Knowledge Base, Process

Note: In Paladin, the term “deleted” is misleading. Items are not “deleted,” they are “inactive” and can be restored to “active” status if necessary. Paladin provides a message window in the body of a purchase order (PO) anytime a deleted part number is manually entered, found in inventory, and also found to be marked as […]

Edit Supplier information

Inventory, Knowledge Base, Maintain, Process, Setup

To edit Supplier information: In Paladin, on the top ribbon, select the Inventory module. Enter the part number in the Part # box, then press Enter. Select the Order Control tab. In the Suppliers pane, click in a Supplier field or an Order # field. In the Edit Suppliers window, select a supplier from the […]

Multi-Store: Store Zero (0) parameters

Inventory, Knowledge Base, Multi-store, Process, Setup

Note: This KBA is for multi-stores only. Paladin maintains a master copy of all inventory items. Paladin maintains this data as belonging to Store 0. Anytime there is a change in physical locations to the Corporate location, data is stored for Store 0. For a multi-store client, each store maintains a significant amount of store-specific […]

Employee access to Customer portal

Knowledge Base, Process, Reference, Setup, Training

There are instances where cashiers and customer service personnel have not been provided with your store’s access credentials to use the Paladin Customer Portal on www.paladinpointofsale.com. The customer portal has several valuable tools that can benefit every member of your staff. Employees can watch training videos, research a how-to issue from our knowledge base, or […]

Watermark style line numbers

Invoice/Quote, Knowledge Base, Process, Purchase Orders

Watermark style line numbers are displayed on Paladin’s Invoice/Quotes and Purchase Orders. The same style line numbers are on the invoice screen and the PO Receive screen. With this, when the screen displays a message, such as combined with line 3, it is easy to find line 3 should you have reason to review the […]

Override supplier specific part numbers

Inventory, Knowledge Base, Process, Purchase Orders, Setup

Paladin is designed to accommodate unique supplier order numbers for each of the suppliers identified with a particular inventory item. Paladin has a feature that overrides the supplier specific order number system. If enabled, this feature presents the manufacturer’s part number as the supplier order number on all POs regardless of the supplier or the […]

Disable automatic PO printing

Knowledge Base, Process, Purchase Orders, Setup

If you send more purchase orders by EDI and email than by fax, you can disable automatic printing of purchase orders (POs). You still have the option to print (and reprint) your PO, but with this option, you must select a print option from the PO Complete window (the same window used to email your […]

Supplier search feature

Customers, Knowledge Base, Process, Setup

Paladin’s Supplier search feature assists in finding a supplier of choice. To use this feature: In Paladin, from the main menu, select File > Setup. Select the Supplier tab. In the Suppliers pane, click in the ID|Name listing. This provides a list of suppliers organized by name. In the box between Export and Find, enter […]

Resolve Part Number not Found

Inventory, Invoice/Quote, Knowledge Base, Process, Setup

This feature allows a store’s employees to capture and add unknown barcodes in Paladin. When a barcode/part number is scanned that doesn’t exist in the Enterprise-wide database, a message is displayed stating Part Number Not Found, and allows employees to enter another number to resolve the issue. If the new number is found in the […]

Employee access to Daily Balancing reports

Knowledge Base, Policy, Process, Reports, Setup

This feature limits which Sales Analysis reports are available to employees. To give access to the Daily Balancing reports: In Paladin, from the main menu, select File > Setup. Select the Employees tab. In the Access Levels pane, check Reports, then check Daily Balance Reports Only. Click Save, then click Close. Note: By only checking […]

Full sheet invoice shading option

Invoice/Quote, Knowledge Base, Process, Setup

Full sheet invoices feature the option to disable alternate line shading. While the shading helps readability onscreen and a freshly printed copy, both faxing and photocopying have difficulty reproducing the shading correctly. To turn off shading on full sheet invoices: In Paladin, from the main menu, select File > Setup. Select the Forms tab. In […]