Should you ever receive instruction from a Paladin Customer Service specialist to “Open a remote connection” to Paladin’s office, perform the following:

  1. In Paladin, from the top menu, select Help > Remote Connection. The Remote Access KBA opens providing instruction.

Remote Access instruction
Figure 1: Remote Access instruction

  1. After reading the instruction, press Give Access.
  2. You will be connected with a Paladin Customer Service specialist.

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 4/26/24