In-Store Pickup eComm coupons
Paladin provides the F5 Coupon payment tender option on the Invoice Checkout screen to support In-Store Pickup of merchandise purchased during an eCommerce shopping event. Many stores are participating in eCommerce shopping experiences and need a non-cash revenue source to record delivery of a product that was fully paid for during the eCommerce session. To […]
Multi-Store: Alternate Sales Report
Note: This feature is Multi-store only. Multi-store Paladin clients have available the Alternate Sales report that accompanies end-of-month customer accounts receivable statements. The Alternate Sales report focuses on customer accounts that were defined with Open Item accounting systems. A historic component of open item accounting is to display every unpaid invoice and unapplied credit regardless […]
Duplicate invoice PO number
Duplicate invoices can display Authorized Signer and PO Number on sales paid using a credit card. To enable the feature to allow collection of PO/Memo data and authorized signer matching on credit card sales: In Paladin, from the main menu, select File > Setup. Select the Credit Card tab. In the Signatures pane, check Enable […]
Approval of uncommon inventory values
To reduce the occurrence of erroneous entries made to an inventory item’s Avg Cost and/or its stock on hand quantities, a Manager Approval window opens requesting Manager approval to save an item anytime a value greater than 10,000 is present in either field. You may still have numbers greater than 10,000 in these fields, but […]
Ace Rewards: Signing up new members
Stores participating in Ace Hardware’s Ace Rewards program can enroll new members from within Paladin. To create a new member in Paladin’s Invoice/Quote module (i.e., during a checkout event), you can enable the rewards prompt at the beginning of the transaction or at the end of the transaction by: In Paladin, from the main menu, […]
Return invoice refund
A return invoice can refund all payment types used on the original invoice. Important: Remember to enter a “-“ negative sign before the dollar amount of each payment type, or you will find the customer is due an even larger refund. For information on returned items, refer to the Return Items KBA. For clients using […]
Cancel back orders
Clients can mix purchase order receiving and cancellations of known back orders (B/O) within the same receiving event. Anyone utilizing purchase orders to non-EDI vendors will find this significant. To utilize this feature, check the Cancel B/O box at the far left edge of any PO line item (the column is labeled DEL). The automatically […]
Multi-Store: Enable PO copy to other stores
A common function to many multi-store operations is to create a purchase order for one store and copy or duplicate the PO into other store’s pending purchase orders. In Paladin, purchase order creation is unchanged; you just need to set the Enable Copy PO To Other Stores function. If the feature has been enabled and […]
Pricing Level History Viewer
Purchase Order receiving events record Pricing Level History data after updating the underlying inventory item. This process assures margins displayed in the History Viewer are the same margins as displayed on the inventory item’s screen. To open the Pricing Level History window: In Paladin, on the top ribbon, select the Inventory module. On the bottom […]
PO Receive mode: Remember position control
Paladin’s PO Receive system has a “remember where I was” control. Should you leave PO Receive to work in another area, when you return, press Alt > 4 (hold Alt down and press the number 4). Your screen will automatically display your PO Receive event in progress and restore focus on the exact line and […]
Inventory: Quick glance
Frequently, during review of a PO, a quick glance at an item’s sales history or list of alternate suppliers is useful. To perform this, highlight any part number on your purchase order. Notice the grayed out F5 Mode PO button on the bottom ribbon is now replaced with a F5 Recall Inventory command. By pressing […]
Pharmacy: Prescription pick-up name confirmation
Pharmacists recognize the critical importance of providing the correct prescription to the correct person. Paladin provides a feature that adds an additional safety net to the already stringent controls utilized by pharmacies. Considering most pharmacies allow one family member to pick up medications for the entire family, your sales team is familiar with the invoice’s […]
Pharmacy: Controlled substance management
Some states have State-level regulations in place that require detailed information be collected on individuals picking up Class II through Class IV controlled substances. Should your business reside in one of these states, Paladin has a solution. All pharmaceutical dispensing systems that have bi-directional integration with Paladin may use the feature. Paladin requests and requires […]
