A return invoice can refund all payment types used on the original invoice.
Important: Remember to enter a “-“ negative sign before the dollar amount of each payment type, or you will find the customer is due an even larger refund.
For information on returned items, refer to the Return Items KBA.
For clients using BlockChyp, refer to BlockChyp Returns
Note: Returns to Flexible Spending Accounts (FSA) are not supported in Paladin.
Figure 1: FSA Return not supported
If you have questions or suggestions about this information, contact support@paladinpos.com.
*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 4/26/24
