PaladinGo™ Device Manager and Billing
PaladinGo™ Device Manager and Billing This article provides information and instruction on the following: PaladinGo™ Device Manager and Billing Learn More PaladinGo™ Device Manager and Billing PaladinGo™ billing is monitored through Maintain > PaladinGo™ Utility > Device Manager tab. Figure 1: Path to PaladinGo™ Terminals that are active (not deleted in Device Manager) during Paladin’s […]
National Type Evaluation Program (NTEP) Certificate of Conformance (CC)
Whether a business is dishing out candy, measuring pharmaceuticals, or weighing produce and bulk bin ingredients, it’s imperative that they weigh goods on an NTEP certified scale. NTEP certification is granted by the National Type Evaluation Program (NTEP) Committee of the National Conference on Weights and Measures. The standards they use for certification, with guidance […]
Ace Hardware: Blue Rhino Propane Exchange Program Setup
This article is meant to be used by Ace stores who are already selling Blue Rhino Propane and provides Ace recommended SKUs. In order to participate in this program, the following setup steps must take place. For a description of the propane selling and receiving process after this setup is complete, see the Blue Rhino […]
Whitelisting: Paladin
This article covers all whitelists for the Paladin database, network, and anti-virus, to employ when clients have their own managed services technician or group. A PDF of this article is available to download by clicking on this link: Paladin Whitelisting Paladin Whitelist For internal communications between client’s PCs and Paladin’s database, open the following ports […]
Remote Manager Approval
As managers, you are often all around the store and not always available to assist cashiers and other employees with a variety of issues, such as erroneous entries made to an inventory item’s Avg Cost and/or its stock on hand quantities, bulk price changes, voiding an invoice, return items, discount items at checkout, and so […]
Do It Best Rebate setup
When a vendor offers rebates on their products through Do It Best (DIB), they send credit SKUs. For this KBA, we are using a promotion given by Scotts for their lawn care products. Figure 1 shows the rebates offered by Scotts (by month). Under the SKU column is the SKU that should be in the […]
Microsoft Excel ODBC Wizard
Many software products that store data are Open Data Base Connectivity (ODBC) compliant, allowing users to gain access to data contained in database tables. ODBC is a standard Application Programming Interface (API) for accessing disparate databases. When using ODBC, the user has the ability to access data from a number of different databases, including Firebird, […]
Benjamin Moore EDI
This article provides the following instruction and information: How to send a purchase order to Benjamin Moore How to download and process Benjamin Moore EDI files Note: After successfully downloading EDI, follow the steps in the following KBA to generate your bin tags or shelf tags: Batch and print EDI price changes on full sheet […]
Internal Cash Discount
Paladin offers you the ability to apply cash discounts to your invoicing. Important: You are solely responsible for properly investigating applicability of cash discounting programs in your state. This is particularly important for the following states that Paladin is aware of having provisions that may prohibit use of Paladin’s Internal Cash Discount feature. California Colorado […]
BlockChyp: Store and Forward
BlockChyp’s Store and Forward system allows clients to continue accepting credit cards on a restricted basis when the Internet is down or BlockChyp is unable to obtain online authorizations. Offline transactions are encrypted and stored in the BlockChyp terminal’s memory until normal processing can be resumed. BlockChyp Credit Card Processing Terminals can store up to […]
Signatures
This article provides instruction and information on the following: How to enable Signature required Specify a signer and PO number for all credit card purchases How to set up Paladin to optionally skip any required signature Skip signature dollar limit How to turn on the authorized signer options for all credit card purchases How to […]
End of Day reports
There are two reports that Paladin recommends you run daily to help with your closing procedures: Today’s Register Balance Today’s Comparative Revenue Report Paladin also suggest you backup your database on a regular basis. For information on this, refer to: Backup and copy a Paladin database to a USB drive Today’s Register Balance In Paladin, […]
BlockChyp: Credit card reconciliation
To maintain accurate accounting and to catch and fix problems before they affect your business and customer relationships, you must reconcile your Paladin, debit, gift, and credit card sales with your credit card processor’s records every business day. Important: BlockChyp accounts have their fees assessed at the end of a statement period. To reconcile Paladin […]
Guidelines to using SaferPayments for PCI compliance
The Payment Card Industry Data Security Standard (PCI-DSS) aims to enhance security for consumers by setting guidelines for any company that accepts, stores, processes, or transmits credit card information regardless of the number of transactions or the size of those transactions. If a Paladin client uses WorldPay for their credit card processor, they will have […]
Store down emergencies
If a store is experiencing the following, you can call about a Store Down emergency 24 hours a day, 365 days a year: Statements will not run/print EDI will not download into system/will not send to vendor Paladin will not open on any computer/terminal in the store Data can’t be replicated Credit cards are not […]
