If a store is experiencing the following, you can call about a Store Down emergency 24 hours a day and 365 days a year:
- Statements will not run / print
- EDI will not download into system / will not send to vendor
- Paladin will not open on any computer in the store
- Data can’t be replicated
- Credit cards are not running
- Part number not found for Pharmacy
Call 800-725-2346 (toll free) press 2 for customer support. Press 2 for Store Down, then press 2 again.
Note: If you are not experiencing one of the listed issues, do not call the store down line, instead call 800-725-2346 and press option 2 for Customer Support.
If you have questions or suggestions about this information, contact email@example.com.